Hello. First, I am not a web guy, I build reports and I only became an admin of our Jira Cloud a couple of weeks ago so I didn't know this change was coming until this afternoon. I don;t know anyt...
Hi Community, In my Jira instance, we have a large number of attachments uploaded by users across different projects and issues. Right now, all attachments are stored in the default Jira attachments...
Context: I joined this organisation this month and was provided access to data centre jira hosted at the organisation. Last week, the projects and accounts were migrated to cloud jira. My account w...
I would like to change my name in the account settings, but it shows “Set by administrator” and I cannot make the change. I asked the people involved at the time of registration who the administrato...
Hey community! We wanted to let you know that new keyboard shortcuts in Jira plans will be effective as of 29/08/2025 15:00 AEST. Currently, you can use keyboard shortcuts to navigate plans' time...
In the old active sprint view, I used to be able to see the total count of the story cards at each progress status for every epic (grouped by epic), above the swimlanes. This total is now hidd...
Hi all, I've been completing my usual monthly checks of upcoming changes in Jira and found one that I'm hoping to get some clarification on. As part of our checks, I will often compare out Sa...
New to Jira and automation. I have been trying to see how to automate a daily email on a project that reflects the number of work items in each status. Each status I want broken down such as "Backlog...
Hi Community, I have configured two jira rules in Jira Cloud as below. Problem: When selecting only one option (Option 1) in Select List (multiple choices) on Parent, two Child issues are created i...
I have been working to do an initial upload of my parent tasks into our Jira project space. I continuously received this error After trying to associate the Issue Key or Issue ID (both of whic...
I accidentally increased the number of Jira users, but I only use the free account. I have already deleted two users and now have nine. How can I regain access to my account?
brandi.rayfield.2@alight.com doesn't have access to Jira on alightclientteams.atlassian.net. This is the rror message i am receiving.
Our team has lost the ability to create new issues in Jira. This applies across all projects in our cloud server. When we attempt to create an issue, an error appears showing the Start Date and Durat...
I recently changed back to the old version of the issue navigator when looking through filters trying to find functionality that I couldn't in the new issue navigator. However, I'm unable to swap bac...
We are trying to use the Capacity View in Advanced Roadmaps (Plans) to manage team and user capacity. We add the effort estimate under the "Original Estimate" field in hours, and set the Start ...
Helloo, for a few days me and my colleagues are not able to use the "Log work" function on the tickets anymore. When clicking on it, we get a "502 Bad Gateway nginx/1.18.0" message...
I have been trying to import a CSV into Jira, but I keep getting errors. The first way I attempted to do it was by going to the 3 dots on the right and selecting "Import work items from CVS." ...
The Jira board shows the following in Stardust project: Stardust PMO Dashboard __MSG_gadget.Roadmap.subtitle [] St...
Boa tarde, estou recebendo a seguinte mensagem "Hash JNGIBQ Trace 9115a60518dd4bb18957add7957c4636" quando entro em equipe depois clico em "adicionar pessoas" aparece a primeira tela em anex...
For the workflow of a certain work item I want all transitions to be possible, but that a warning pops up if you do certain transitions. I've seen a few discussions about this in these forums, but th...
My question is specific to the Service Accounts that we can create in Atlassian Cloud. When we create an expiration for a particular token, let's say in a year. Does Atlassian Cloud send us a reminde...
Hello, We want to be able to have the following hiarcay for managing our projects: Epic - the main parent Task - a list under the parent Sub-tasks - a list of tasks to complete the task. Is th...
Our JSM is set up so that our customers that have the link can set up a password and create a profile in JSM. However, in order for them to be able to submit tickets the agents need to add them to th...
My service desk is live and working but when I use the Mobility App it display to submit a request from the user perspective after selecting a specific request type and opening it it says "error: thi...
Unsure how this was happened in one of my projects but now my buttons at the top to add issues, indent,etc are disabled.
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