Jira

I am looking for a query that can find tasks that have a common text string in the summary across multiple different epics. I want to only pull from the epics in that project that have a specific val...

• Question
• cloud
• jira
• jira-cloud

Hi, I’m trying to mention the Reporter (issue creator) in a Jira Automation rule, but it doesn’t seem to work. I’ve tried several smart values, including: @{{issue.reporter.displayName}} and @{{iss...

• Question
• cloud
• jira-cloud

I have a custom field named "Email", which is of type Short Text (single line) and contains an email address.I’m trying to use this field value in the Recipient field of a Jira Automation rule to sen...

• Question
• cloud
• jira
• jira-cloud

I’m having an issue with handling CC addresses in email-created requests in Jira Service Management. Our incoming email requests are processed via the Email This Issue (v2.2) app, which doesn’t seem...

• Question
• cloud
• jira
• jira-cloud

I am writing about RSS export from Jira that did not match the Jira issue because it seems that the source was interpreted as a macro instead. I expected the source description to be copied to the RS...

• Question
• cloud
• jira
• jira-cloud

Hi! I've recently created a Jira Automation rule where, upon receiving a webhook with issues, if they're one of two classes and in either of two states, they are put in "En test" (for US) or "Test" (...

• Question
• jira
• jira-automation
• jira-service-management
• jira-software
• jira-unknown-hosting-type
• +1 more tag...

How can I add a parent to the issues created? From the rule I have created wouldn't help with dropdown of epic(parent) to list all the issues under it in timeline. How can I improve the rule to actua...

• Question
• cloud
• forms
• jira
• jira-automation
• jira-cloud

Hi Team, I’m integrating Jira Cloud REST APIs using OAuth 2.0 (3LO) and noticed some unexpected token invalidation behavior during automation. Here’s my current setup: I obtain an access token an...

• Question
• cloud
• jira
• jira-cloud

I want to notify our release team that items are ready for them to process. The criteria are: The story or Bug must have the status Done. One specific subtask that contains release info needs to ...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

Hi,   So we are interested in using the Teamwork Collection but the question we are having is if we can book additional Jira licenses as we have e.g. Freelancers which should have access to Ji...

• Question
• cloud
• jira
• jira-cloud

I am looking to create an intake method for a requestor to include specific data in the creation of a TLE.  Would it be possible to have a template or an existing TLE that they could clone? Ba...

• Question
• cloud
• jira
• jira-cloud

I'm trying to set up a http request in an automation rule. post action to 'https://login.microsoftonline.com/<TenentID>/oauth2/v2.0/token' creating var: Bearer {{webhookResponse.body.ac...

• Question
• cloud
• jira
• jira-cloud

How do I remove Drawio from my apps? We have no one using it any longer. Thanks

• Question
• cloud
• jira
• jira-cloud

We have a custom field called application and a number of options under it that all contain "HC - " as part of their name as well as several other options.  I want to filter on only the options ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi everyone! My question is the title, what is copied when doing a clone for an issue. We need to define some custom fields to not be copied while cloning in our project. All the info in the commun...

• Question
• cloud
• jira
• jira-cloud

Hi, I have an issue with posting screenshots on comments in a team based prokect when the issue is on certain status,  for example ticekts that I can post images to the comments are on status t...

• Question
• cloud
• jira
• jira-cloud

Hi Community, I’d like to check whether it’s possible to use the Copy Product Data feature to merge two instances that belong to separate organizations. If this is supported, could you please sha...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,   I'm currently exploring the capabilities of Rovo within our Confluence environment and was wondering: Can Rovo access and analyze structured data stored in Confluence database...

• Question
• cloud
• confluence
• jira
• jira-cloud
• rovo

If I have a issue what is due within next 3 days, I get an notification per Email (I am assigned to this issue and I am also the reporter). That's good. Problem is that I get this Mail (Subject "Iss...

• Question
• cloud
• email
• jira
• jira-cloud
• notification

I’m new to being a Jira Cloud administrator (someone who manages the Jira system for my team/company). What advice can you give me to learn Jira efficiently?

• Question
• cloud
• jira
• jira-cloud

I'm not receiving any emails with the verification code from Atlassian when trying to log in from another browser. Could you please check what the issue might be

• Question
• cloud
• jira
• jira-cloud

안녕하세요, 저는 Jira (standard plan)를 사용하고 있는데 , 실수로 Scrum 프로젝트 중 하나에서 Epic 을 삭제했습니다. Epic에는 여러 개의 연결된 이슈(스토리와 작업)가 있었습니다. 삭제한 후 휴지통이나 복구 옵션에서도 찾을 수 없습니다. 관리자 권한이 있지만 삭제된 Epic을 복원할 방법이 아직 보이지 않습니...

• Question
• cloud
• epic
• jira
• jira-cloud
• recovery

we can not logging by using the email : "HTO NOC Team" <HTONOCTeam@htoman.com>   also the authentication code can not be received , can you support to sharing another method to access ?

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

H support is not supporting 

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• user-management

I was away from Atlassian.com for long time and in the process the shared space that I created got deactivated.  Could you please help me on how to activate it? Shared Space: sendil.atlassian.n...

• Question
• cloud
• jira
• jira-cloud