My project had a user removed from it, but their avatars still show up in the backlog section in software boards. I followed these steps but they didn't help because there is no issue assigned...
Dear Atlassian Support, My Jira Cloud site qaflex0225mchebaniuk.atlassian.net was deactivated due to inactivity on December 17, 2025. I received a notification that data would be permanently deleted...
Hello, My Atlassian account was automatically migrated during an organization change. Since then, I can no longer access Confluence on gspcloud.atlassian.net with my previous email. Internal IT d...
Under Personal settings/General there is an option to change your JIRA Homepage. For You, Spaces, Dashboards. No matter what we choose, it always comes up as spaces when lau...
Will copying production data to sandbox impact performance of production, especially while users are actively working on production
Good afternoon, I would like to know if there is any way to automate some things using the Development and Codes tabs. For example, I would like people who come in as reviewers on GitHub to be automa...
I want to create a feature (work item) in my space and go to the link worked items and add link to a different feature that states Blocks. By using Blocks will that stop feature in the Linked s...
Hello all, I have a work item that recently moved to my team's board (X) from another team (Y). That work item had been in 2 active sprints while being on (Y), but was never resolved. The...
We are using a single Atlassian (Jira) site, but our users belong to different companies and use different email domains. We would like to know if Atlassian supports separate billing and invoices ...
Hi folks, I’d like to ask how to build a Jira automation that allows users to choose the issue type when creating a ticket. The expected user flow would be: Trigger the automation Select Creat...
Hi everyone, Earlier today, we were about to start our daily meeting when all the items on our active Sprint board suddenly vanished, leaving the board completely empty. Upon checking the Backlog, ...
I want to understand and learn a bit more about the Development, Code, Releases, and Deployments tabs. However, in the Code tab under Development, not all users who created pull requests or are revie...
I am using the Jira API /rest/api/3/issue/{issueIdOrKey}/worklog to fetch all worklog details for a given issue. However, I am facing an issue with the author and comment fields. The author is co...
Hi! I have an issue that I discovered today. I think it started today, but I am not sure. This morning, I migrated a confluence space from an old confluence server installation that was running un...
I'm having an issue in JQL where I'd like my filtered results to be sorted by Sprint. Some issues got carried over from previous sprints and have completed sprints on them. Sorting by Sprint ASC seem...
I'm considering building an external customer facing web application for a more customized experience towards our customers. All customers would be registered in ITSM under their organization but the...
Hi community, I have added 230 attachments to a work item, but I am not able to see them properly in Jira. Can you please suggest any add-on name that supports viewing and managing large numbers of...
When I open an issue and navigate to the Attachments section, clicking the three-dot (⋯) menu only shows the following options: Switch to list view Download all I don’t see any option to del...
I need to be able to share a live limited/read only view of outstanding Jira Software tickets with guests/customers so I no longer have to manually export the list of the tickets every time I speak w...
Hello Community, I am trying to setup a kanban board with 4 swimlanes, sorted based on a jql lisitng jiras per fixVersion: - fixVersion 1 - fixVersion 2 &nbs...
On a new Jira board created for my team whenever an item's status is changed from To Do to any other, such as In Progress, the issue appears to be considered resolved, as the 'Done' resolution field ...
I have a dedicated Space, the Jira tasks I have created are not showing in the Board tab? There are no filters and all the FAQ's I have reviewed appear to be for similar issues but not quite the sam...
I have created a test case and added it to a test cycle. After executing the test cycle, suppose there is a maintenance change where I modify existing steps or add new steps to the same test case. I...
I am trying to have the delete option for all the work items to company-managed project. Could anyone please assist me for this. I have admin access. while I was trying to delete, getting " We can...
Hello, In Jira Cloud, I want to restrict a field with the type “number” to only accept values between 0 and 10 (I also want to allow double values, e.g., 0.5, 0.9, etc.). I'm writing a rule ...
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