Previously, there has been an option on Epic issues to 'Include Child Issues' - this combined all time tracking work logs from associated child issues on to the Time Tracking Field of the Epic. We ha...

• Question
• cloud
• jira
• jira-cloud
• time-tracking
• worklog

Hello Atlassian Community, I'm developing a plugin for Jira Data Center using the Atlassian SDK and Java. I need to create a custom field and ensure it's marked as required during issue creation. Wh...

• Question
• atlassian-sdk
• custom-field
• java
• jira
• jira-data-center

Im trying to get a list of subtasks the have a specific label (in this case "ConfigChange") but i only want to see this list where the subtask parent bug/story is in any current open sprint.  Iv...

• Question
• cloud
• jira
• jira-cloud

I was told that the insert element tool can have an issue template added. Can this be done, and if so, how?    

• Question
• cloud
• description
• jira
• jira-cloud
• toolbar

I need to have a read-only global role for an external user who needs to see all my JIRA projects, is there a simple way to do this?

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Hi, below script is not working, can you please support on this 

• Question
• cloud
• jira
• jira-cloud
• jira-software%2cdata+center

Need to send custom email to the users when the tickets in certain projects has aged 20 days . This is to alert the POC management that the tickets are aged and not worked. I have script runner plugi...

• Question
• cloud
• data-center
• jira

I created a list of tasks and sub-tasks using Jira Work Management and added the team responsible for updating the tasks. They are unable to delete a task. Where do I go to change the permissions for...

• Question
• cloud
• jira
• jira-cloud
• jira-work-management%2ccloud

In Jira: what is the difference between billable and non billable users?   Atlassian says that, say, in a Standard plan, we can have till 50 000 users... but our plan is up to 50 billable user...

• Question
• cloud
• jira
• jira-cloud

when clients send an email, it's added as a comment in a JSM issue (work item). since it's coming from an external source, the text "ATTENTION: Ce courriel provient d’une adresse externe. / This mes...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I love that on a more focused singular product/project list you can assign coloring to help break up the visual overwhelm of the jira tickets. However can you do that for a filtered list that span...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi, I am having login problems with my account.After entering my credentials I get error with the following hash: Hash 1FMYNA6 Trace 7086d67dad464aa88034ea585b29ca2c Trying login with another u...

• Question
• cloud
• jira
• jira-cloud

We are looking to use JIRA as a team work planner. I want to add in tasks which we do on a monthly/quarterly/annual basis but there isn't an option to do this.  i.e. if I have a monthly task I...

• Question
• cloud
• jira
• jira-cloud

I am trying to create a company-managed project but I do not see the option for project-type when I select the template. I am admin I am on a paid plan (standard) I am on Jira Software (my url in...

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

Why can't I turn on the new navigation for specific users? Some users are interested in trying it out. Is there a way? Users who are not admins.   Hao

• Question
• cloud
• jira
• jira-cloud
• jira-software

I'm building some automation rules to check some Asset Attributes, an to modify other attributes depending on some values. The logic I build is the following: Rule 1) Gets a list of Assets IDs ...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

I'm setting up an automated rule in Jira to sync and track security vulnerabilities (CVEs) reported from GitHub via Dependabot. This is part of ensuring all CVEs remain visible and tracked until they...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management%2ccloud

I'm looking to include the Due Date in the card layout, but I'm having trouble figuring out the best location for it. I need guidance on where to position it within the design to ensure it’s both vis...

• Question
• cloud
• jira
• jira-cloud

Hey community,  I received this warning when importing CVS file into JIRA Cloud:  Attachment file not found or not readable, skipping: /data/jirastudio/jira/home/import/attachments/m...

• Question
• cloud
• jira
• jira-cloud

Hello! I have a quick question about time tracking native feature in Jira. Somewhat 2 months ago I noticed Jira started automatically tracks and shows time summary in Epics based on estimated/logge...

• Question
• cloud
• jira
• jira-cloud
• time-tracking

We're trying to integrate our pipelines with Jira to have tickets properly tracked with our deployments. It works well for our regular release pipelines, but there are couple pipelines that trigger o...

• Question
• cloud
• jira
• jira-cloud

How Do I export bulk test cases to excel from  JIRA from the Testing Board. I See only one Test case at a time can be exported , that too we cannot download the screenshots which are in the tes...

• Question
• cloud
• jira
• jira-cloud

Hello! I wounder is it possible to configure sub-task Index generator so when I create a sub-task it will generate like that: [KEY-2] Main Task    [KEY-2.1] Sub-task 1    [KEY-...

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

Hi everyone, I’m trying to find out if there’s a way to track changes made to priority schemes in Jira Data Center (v9.12.4). I’ve checked the Audit Logs in both the Project and System sections, bu...

• Question
• audit-log
• cloud
• jira
• jira-database
• jira-datacenter
• +1 more tag...

I have migrated data to a new tenant (from Jira Cloud to Jira Cloud), but on the new tenant, the automation rule shows "Execution could not be performed because the monthly limit has been reached." T...

• Question
• cloud
• jira
• jira-cloud