Hello From time to time, I receive email saying "Hi, admin 👋 I'd like to use Jira Product Discovery to collaborate with my team." I have this as well for "Jira Customer Service" and...
Hello I have several automation. One of them us updating some fields (if they have not been set from the ticket creation) The other one is assigning the ticket based on the fields value Is...
Hello, I have noticed that there has been popping up following error: [CHART] Date of First Response: The value of this field cannot be modified as it is set automatically. [CHART] ...
Hi, I'm trying to delete my account but it is not possible. I don't have any active subscriptions , tasks and whatever but still i'm not able to delete it. It is soo annoying...
Hi, I am trying to add Confluence to my existing Atlassian site, but I am getting the following error: "Unable to add app. This can happen when a site is behind on payments." I am currently on a Fr...
We have defined an automation rule, which should trigger when a Work item is created, and if it matches a Work item fields condition on the Request Type. When we create an Issue from the Jira portal...
Hi everyone, I am facing a critical issue with Jira Service Management Cloud REST APIs regarding a workflow that used to work perfectly until recently. Our Context & Past Workflow: We have an ...
Hi This is Jung-hoon Shin, Senior Research Engineer at SWM. I am writing to inquire about a sudden change in the Jira creation screen. When I click the "Create" button, the standard "Create Story" ...
Queria saber especificamente cual es el permiso que me tienen que otorgar para poder modificar las barras de ccronograma de un board
the space list show on plan, when you create an epic and link to a space it's very unfriendly, not complete, not permitting to quick select digiting some characters, in fuzzy order! Nee...
Can we have series number in Jira cloud custom fields incremented whenever a new work item got created as follows (for bug -1 the field should beTR0000001, for bug-2 the field should be TR0000002) li...
Within spaces, when a Work Item is overdue, the Due date is clearly indicated: It would be great if overdue dates were displayed this way within the Space List View. Currently: ...
Hi everyone, I’m trying to enforce Kanban policies in a Jira Cloud company-managed project, for example: - global WIP limits - personal WIP limits - entry rules for specific workflow states - ex...
We have changed the Microsoft platform to Gmail. Here I was logged in to the Jira account to gmail platforms also. Here, I am not able to access the Dashboard view to manage the Project. I am the Adm...
Hi Jira Community, I want to create a site for a trail, but it always pop up a error alert like below, Something went wrong on our end. Please try again. If this keeps happening, contact supp...
We have complex filters that were running behind boards that pull tickets that other cross teams are working on are not loading. Filters are using Script runner enhances search functions so we ...
I used the Export function from All Work items list view and after downloading, I opened the excel spreadsheet and it's blank. Zero item even though it says 100% complete. Perform the same in sandbox...
Since this past weekend, when we receive email notifications from jira cloud, the text of the comment is NOT in the email. Why did this change all of a sudden? This makes it time consuming to click...
I just login into Jira but do nof found anythig repository or project. I try to access with direct link and show me the folling error: It looks like our database is taking a little ...
I have added a Level 2 work type in my hierarchy and would like to know if there is any JQL I could use to look up the work types within that Level 2 item. Currently, my hierarchy is Theme - L...
We were using the Free Jira plan for our team with around 10 users, but recently our account appears to have been deactivated unexpectedly. We would appreciate your help in understanding: The reas...
We have a company managed project. I have set board settings>estimation to story points. But at the end of a Sprint, when its closed, there is aren't metrics displayed.
I am unable to access our Jira Cloud instance and continuously receive the following error message after login: "You're almost there. It looks like our database is taking a little longer than usual ...
Hello everyone! On May 15 2026 our ticketing system was correctly sourcing tickets from a mailbox and this morning when we arrived it would not generate any tickets but emails are still coming...
I created an automation to add up the story points from tasks within an epic and put them in the epic story points field. It should add them up any time there is a change to any task's story points f...
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| November 18, 2024 3:07 AM PST |