Hi, We are having a slight issue with our email to case functionality. At the moment, only a couple of users (myself and another admin) can email to create new cases and update existing ones. I woul...
In my Asset Management feature, I am planning to create an Automation using Python. These are the details of the goal: 1. In my Asset Management System, there are couple Object Schemas. If cli...
I'm using Asset very well and I want to import CSV file to my asset project but everytime I import data, the data will be appended. I don't want it to be appended. I want to overw...
hello, I am facing problem with Test Plans report in Jira, I am running a scenarios from features in Jira that which assert that project features, when I ran those scenarios with tags through Jenkins...
MTBF=> Mean time between failures is the average time between repairable failures of a technology product. MTTR=> MTTR (mean time to repair) is the average time it takes to repair a system. It...
We have a requirement that we need to send the notification mail when the related issues are added through issue linkage. We added a notification 'Updated' in Notification scheme through confi...
Hi Team, I have created the automation rule for changing the user team name automatically In my case, the "BB Team" is the field in which the team name should change. In the below scree...
The problem: I'm trying to create an automation to transition resolved tickets to closed The automation: 1- ticket is $resolved 2- updated before 15 days Then: Move to...
Received mailed after 1 min Jira create ticket but this mail automatically deleted from my mailbox
We have a requirement that we need to send the notification mail when the related issues are added through issue linkage. We added a notification 'Updated' in Notification scheme through confi...
My company has been using Jira for a while. And many customers don't receive the invitation mail for many reason, sometime they get mistaken as spam, and sometime they get mistaken as phishing mail a...
good morning, I already discovered the problem, my problem. I'm creating rules that after a transaction is carried out in Jira Service, it creates a new issue in Jira Work. In this way, the followi...
Hello, I tested the Atlassian Assist app on a different Slack workspace before and was successful with the setup. I created another Atlassian URL to connect to a different Slack workspace but after ...
Hi all, I am currently trying to make an automation rule of the following: If (issue.created) < 8:00 AM CST AND If (issue.created) > 5:00 PM CST Then Assign to (user) Does JQL even have ...
Currently, I've made an automation below When Issue is created, [~accountid:{{issue.approvers.accountId}}], Please approve the [{{Issue.Summary}}] from [~accountid:{{iss...
We just migrated from Jira Server to Jira Cloud and I have a number of Slack automations that are not working. These are configured as automation steps and we are not using the Jira Slack integration...
Hello, We have a Workflow that involves getting approval in order to move onto the next stage of the Workflow. Is there a way to automatically assign the approver using Jira Automation ...
I'm need to write historical approvals to Change records that I'm copying over from a different ITSM system. I don't see any REST API calls to write Approvals to the Change records in JSM. ...
Hello, We just setup Jira assist. We get this error when trying to create a ticket via a 1:1 message or even via the Assist bot directly: "Looks like someone tried to create ...
When moving issues between service desks, how can we retain custom fields & form responses? We have 4 company managed service desk projects, on a jira cloud client. Users sometimes submit a re...
I'm looking to see if there is any code that can be applied to a form that would restrict users to its submission if it's less than 30 days from the date of the event. Is this possible within J...
Good morning, I wanted to reach out to see if anyone else has been able to utilize Microsoft Entra for in-depth Jira Cloud administration. Everything that I have read so far indicates be...
I'm looking for a query that will track issues based on when a label was added to the labels field. I was using updated, but that's too generic and caught all the information for every ticket that wa...
Hi I have created a service management board using my work email and have the following in my sidebar but then when setting up the service management board in my employers Jira using ...
Hello everyone I would like to create a query in which the tickets in two projects create the cause as a selection field and the date from to. When I use this query, tickets that are not in this pe...
User | Count |
---|---|
26 | |
22 | |
17 | |
13 | |
9 | |
8 |
Subject | Author | Posted |
---|---|---|
12m ago | ||
2 hours ago | ||
3 hours ago | ||
5 hours ago | ||
7 hours ago |