Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Sending notification mails after adding the related issues through issue linkage

Sandesh TM
Sandesh TM Nov 20, 2023

We have a requirement that we need to send the notification mail when the related issues are added through issue linkage. 

We added a notification 'Updated' in Notification scheme through configuration, the notification mails are being sent for any other updates but it is not covering when the related issues are added through issue linkage.

And we are not hosting on the cloud and this functionality to be achieved without any third party add on.

Answer
Watch
Like Be the first to like this
61 views

1 answer

2 votes
Matthias Gaiser _K15t_
Matthias Gaiser _K15t_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Nov 20, 2023

Hi @Sandesh TM,

out of the box in the notification scheme, this is not supported at the moment. You can add your vote and voice to the two open requirements about this topic: JRASERVER-65906 and JRASERVER-8505.

As a workaround, you can use Jira Automation and listen for the Issue Linked trigger. Then you can send an email to the people you want.

Cheers,
Matthias.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events