Halp

From the Halp Team Howdy!  👋   We’re Halp, a conversational ticketing help desk for all of your internal requests in Slack (and soon to be MS Teams!). We’re excited to be a par...

• Article
• halp
• internal
• issue
• jira-service-desk

Hiii, I am facing issue in core web vitals in my website. (QWM). In my website showing 95% URL's bad in page experience. Can any one let me know how i can improve my CWW.    Thanks&nbs...

• Discussion
• halp

2021 is flying by, and the Halp team has been hard at work cranking out new features for you. We’ve spent a lot of time this quarter adding improvements that offer a more streamlined experience for...

• Article
• halp
• jira-server
• jira-service-management
• ms-teams
• slack

Is it possible to suggest knowledge base articles through Halp when someone creates a ticket in MS teams the same way KBs are suggested in Jira service portal?

• Question
• halp

Is your company using shared Slack Connect channels to provide customer support?     For most SaaS companies, the number-one driver of long-term growth isn’t acquiring new customer...

• Article
• halp

Hello Halp fans! As you know,  Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video...

• Article
• conversational-ticketing
• halp
• slack

Hello Halp fans! As you know,  Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video...

• Article
• halp
• jira-service-desk
• ms-teams
• request
• slack

Hello Halp fans! As you know,  Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video...

• Article
• halp
• jira-service-desk
• ms-teams

Join us for a fireside chat with Business managers from G2 and Pipedrive moderated by Halp’s former Co-founder. Learn why their IT and business teams looked for a better way to support their teams wh...

• Article
• halp
• jira-service-desk
• ms-teams
• slack

שלום אני לא יודעת מה עושים פה אבל לא נורא

• Discussion
• halp

2020 was one wild ride of a year for all of us, especially for internal support teams. Many of us shifted from the norms of in-person meetings and support to video calls, Slack/Microsoft Teams messag...

• Article
• halp
• improvement
• ms-teams
• queue
• slack

  Atlassians are among those millions of chat platform enthusiasts. We use Slack to facilitate real-time conversations within and across teams, to share news, and – as chat has become an integ...

• Article
• halp
• jira-service-desk
• slack

Dear all, We are testing the integration of HALP through SLAck in order to be able to create ticket in Service Desk directly from slack message. We have run different test so far and we face a wier...

• Question
• halp
• jira-service-management
• jira-service-management-server
• server

In a digital work environment, team messaging apps like Microsoft Teams have become the backbone of an organization’s real-time collaboration. We’re proud to announce today that what began as an idea...

• Article
• halp
• ms-teams

Halp has completed its first quarter as part of the Atlassian family! While we haven’t been able to meet our new teammates in person, we’ve enjoyed getting to know them virtually, and continuing to b...

• Article
• halp

...hich makes the transition much more straightforward than setting up separate systems. The same holds true for your IT and Operations teams. Help desk teams using Microsoft Teams will feel right at h...

• Article
• halp
• microsoft
• ms-teams