Hi everyone! We recently hosted the webinar, “From idea to shipped PR: Agents at work in Jira,” showcasing how we’re evolving Jira for AI-native software development. Thanks to everyone who attende...
GitHub Copilot, Cursor, and Claude are now native action steps in Jira Automation Set a trigger (when a build fails, a label is added, a status changes, on a schedule, etc.) and Jira invokes your c...
Hi everyone, I’m excited to announce that Formula Fields are now Generally Available in Jira Cloud! Formula Fields allow you to run real-time calculations directly on Jira work items. By autom...
Until now, prompting agents to execute your ideas took endless typing, screenshots, and back-and-forth. Loom video prompts fix that. Record your screen, talk through what you want done, and Loom turn...
Jira Triage Agent is now available, and it’s about to save your team a ton of time. Instead of new work items sitting unlabeled, unprioritized, and unassigned in your backlog, the agent gets to work ...
Hi Jira Community, We're updating how work items are created in Jira Cloud through the Global Issue Create button and wanted to give you a heads up on what’s changing. Why this change? Today, c...
We’re excited to announce a major upgrade to the Jira Software project timeline. Soon, you’ll experience a better timeline that designed to help software teams plan, track, and deliver work with grea...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
Hi Atlassian Support and Community, I am currently setting up a trial version of Jira Cloud and made the mistake of not setting up a 2nd Jira admin before setting up security groups. ...
We're seeing the GitHub for Jira integration link a PR to a Jira ticket whenever that ticket's key appears anywhere in the PR — title, description, or comments. This is causing false "activity o...
1. Ticket selection is broken Clicking tickets in the backlog/board is unreliable — clicks don't register, making bulk actions nearly unusable. 2. Inline editing is broken On-the-fly field editing...
I have an user story that I am trying to change the workflow. It won't let me update the status as the Accessibility Not Required Field is empty. It let me update the Accessibility Not Required ...
I am trying to pull reporting based on the Epic down to the subtask level, and when I create a filter it does not pull the hierarchy set up. Is there a different way to get this data? Thank you!
Hi - does anyone use this product? We're evaluating it and so far it looks suitable for use, but we don't understand the purpose for the following fields: Issue Create Date Issue Due Date Issue D...
I have several custom worktypes. For 2 of those I have this problem: When I create an issue of either type, the Description field has a preset value, which was set when we set up the Space. The desc...
I conduct Jira training sessions and recently noticed that the +create experience has changed significantly in Jira Cloud. Since many training materials still show the older interface, I'd like to un...
Hello, My Jira Cloud Free site was deactivated due to inactivity on July 28, 2026. Site URL: https://team-2026.atlassian.net I am still within the data retention period. I tried all documented r...
Hello, recently started using Xray and found an issue the team were having is that, there is currently no way we can see to reorder/sort testcases in test sets via fields such as priority. I...
Hi Together, Today I experienced that my Visual Studio Code Agent doesn't have the option to write on Jira any longer. Atlassian-Rovo-MCP doesn't allow it any longer. Do you know why? and how ...
Our team has been adding more projects to Jira, and we're trying to keep everything organized without making it difficult to find issues. Would you recommend creating separate projects for each team...
when a user story is moved from one sprint to another and in the Latest sprint it is marked as "done" but this is showing in both the sprints as duplicate in 2 D gadget with status as "Done". How to ...
Since about 2 weeks ago, when I edit a ticket in Jira and select an existing table, I no longer get the table options menu appearing. Sometimes it randomly does appear but mostly it doesn't whic...
I need to create a project and implement all JSM, Atlassian features for my project. Can someone please let me know how to get Admin access, who is concern person/team? Any help would be appreciated....
Hi everyone, I’m experiencing the following error in the Sprint Insights panel on my Jira board: Sprint burndown We couldn’t load these details. Try refreshing and if that doesn’t fix it, con...
Hi, I did a space data transfer from production to sandbox. I could see the data and attachments have been transferred but with no images as below. Also unable to download the attachments. Is someth...
When a color is assigned to a team through the Team’s avatar settings, the selected color is correctly displayed in the Team field within Jira spaces. However, the same team appears with a different ...
When upgrading jira to version 11.3.8 we cannot find webhooks option. I am trying to transit in a workflow that is using webhook, and I get the below error: "Could not load Func...
Getting below error when I tried to close the active sprint, Failed to complete sprint This issue cannot be edited because of its workflow status.
Dear Atlassian Account Support Team, I would like to request your assistance regarding a login issue affecting one of our Atlassian accounts. Account email: ***@majore.id The user is unable to ...
Hello, I have a company-managed space and multiple automations (with manual trigger on work item). I have created one globally and one specifically scoped to this space. When I open work item detai...
I'm trying to log into Jira, and when I click on the Fly Ai tab, I get an error message saying to contact support. Can you help me resolve this issue?
My JIRA version is cloud. In my sandbox, there is no "field configurations" and "field configurations schemes" Does anyone can tell me why? This is my JIRA. This is my...
I'm curious how other coaches organize client sessions, action items, and follow-ups. Do you rely on Jira, Confluence, spreadsheets, or another workflow? I'd love to hear what has worked best for you...
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