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OpsGenie Logs Location?

Paul Donnelly January 27, 2023

Hello,

 

I'm not receiving test notifications from New Relic into OpsGenie

Is there a log I can look at within OpsGenie? I am an admin of the Team but when I check under settings I can see no mention of logs.

Is there anywhere else I can see them?

Or do I need to be an Atlassian admin?

EDIT: I needed higher privileges to see them and now I can

Thanks

1 answer

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Answer accepted
Mubeen Mohammed
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 30, 2023

Hello @Paul Donnelly 
Thank you for contacting the Atlassian community!

As you have correctly mentioned in the ticket edit you are required with Opsgenie account admin/Owner privileges to view the Debug logs from Settings > Logs. You can further understand user roles and permissions by following the document.

 

I hope the information provided is helpful.

 

Regards

Mubeen Mohammed

Cloud Support Engineer

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