Hi @Elzha Odie and welcome to the community,
What advanced settings are you looking for to change?
This maybe?
https://support.atlassian.com/opsgenie/docs/use-advanced-integration-settings/
If yes, then notice the following:
Advanced integration settings are only available on Opsgenie’s Standard and Enterprise plans.
If you’re using Opsgenie as part of your Jira Service Management, advanced integration settings are available on Jira Service Management’s Premium and Enterprise plans.
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