How to verify mobile app is installed and active.

[Paul D'Oyley]

Hi everyone, 

Is there a view that I can verify and audit that all team members have the mobile application installed/active? 

Thank you

[Agaci Avinas · Accepted solution]

Hi Paul,

I am Agaci from Opsgenie support. Happy to help you today.

We do not have any report or view that would allow you to find the list of users who has active mobile app contact method. However, you could make use of our Opsgenie API to look in to this data.

Using List users API endpoint you can get the user_identifier and using list contact methods API endpoint you could get the list of the notification methods of each user. With this, programatically you could get the list of users who has active mobile app contact method.

Hope this helps! 😃

Regards,

Agaci