👋 Hi Atlassian Community, I’m Alex, a Product Manager on Atlassian’s Enterprise Cloud team, and I’m thrilled to announce that Freeze Windows is now generally available for our Cloud Enterprise c...
Hello, Atlassian AI & Rovo community! We want to understand how Atlassian Command Line Interface (ACLI) can enhance your experience with Atlassian apps in daily tasks. Read about ACLI https:...
Hello, Jira Cloud Admins community! We want to understand how Atlassian Command Line Interface (ACLI) can enhance your experience with Atlassian apps in daily tasks. Read about ACLI https://deve...
Looking at the backup and restore functionality in the admin portal, that is currently in beta, there are some things that are not back up, like automation rules. full list. What happens then if y...
Hey Admins, As our organizations grow and integrate more Atlassian Cloud products, keeping track of user lifecycle management and license optimisation is becoming a real balancing act especially wh...
After going through some Rovo workshops and experimenting with creating and updating agents, I was ready to build specific agents to assist with my daily tasks. I am an Org Admin and was hoping to ha...
Hey admins! 🚀 We’re thrilled to announce a major upgrade to your connector management toolkit: Time-Based Ingestion is now live for the Google Drive and SharePoint synced connectors! This was a hi...
Hello, good morning, Our Confluence space was suspended. We were using the Free plan, but we suspect the suspension occurred because we exceeded the user limit for this tier. Since the former space...
...eem to disable that invitation email? Do users also get an invite if I only add the group as Customers to my JSM? Also on a side note... why is there no "Atlassian Administration" forum y...
When agent commented in tickets their full name shown. How can I hide or edit the name of agent in customer portal? for privacy purpose.
Is possible to reset SLA back to zero using Automation? Is possible without using plugin?
How can I disable email request type? some requestors reply on email notification and the reply become a ticket. Right now, I'm using automation to delete the email request. How can I avoid ...
The pace of change at Atlassian is fast and relentless. It's a testament to the team's relentless drive to innovate and, for those of us on the receiving end, a reminder that we picked a job that's n...
Is there a way to unmask the customer email, so the agent/admin role can see the email address of the requestor? without using automation? Currently my portal is public security
...hift. Previously I’d check per product site under Apps; now (in my tenant) I’m finding I need to go to Administration → Sites and then drill into each site to see installed apps and whether updates a...
Hello folks, In my previous article, we unpacked why Two-Factor Authentication (2FA) is no longer optional, and how miniOrange 2FA helps protect sensitive data across your Atlassian ecosystem whil...
Hello We need to change the name of the pages "Project Directory" and "Goal" where can I find this option? Regards
Let’s be honest, juggling passwords across tools is outdated. It frustrates users, burdens IT, and invites security risks. That’s where SAML Single Sign-On (SSO) comes in. With SAML SSO, users log...
Hello Atlassian Community! I am Alex, a Product Manager on Atlassian’s Enterprise Cloud team, and I’m excited to share a new capability now available in beta for Cloud Enterprise customers: Freeze ...
Hey Atlassian team, I have noticed that lately the Cloud Admin view for User Management has changed, which is good. Now it has a dropdown filter for "Role". However, I noticed that th...
I have a big problem. I have two users who are the same person. We migrated our email accounts, so we have a different domain than the previous one. I have two accounts with the same name, and if I t...
Upgrade to paid plan deactivated the account due to no payment details, and now it won't recognise me as the billing admin to reactivate by adding payment details. Nor will it let me contact Atlassia...
Hello Preface In our organization, like most others, we have need of system or service accounts from time to time. Accounts that aren't tied to any specific person but rather a function or a tas...
Hello! I know that Renaming Groups is currently a Beta feature, but I am curious if anyone has experience doing this, or if you have run into any issues when you've renamed a Group. We had cha...
Hello! I am working on cleaning up and organizing our Groups in Atlassian Admin, but had a few questions that maybe the community here can help me answer: When going through the list of Groups for o...
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