...found plenty of useful information, but it was spread across different product documentation, administration guides, announcements, and Community discussions. Rovo’s permission model was explained i...
...I in the administration. Example Script for finding expiring tokens """ Finds Atlassian Cloud Service Account API tokens that are expiring soon. Usage: Set ORG_ID, API_KEY, MIN_DAYS_AWAY, a...
Workforce Management went GA in JSM this summer: native schedules, live availability, capacity tracking, and automatic routing, no third-party tools. The announcement makes it sound like a toggle. So...
Hi everyone, We're excited to announce that Global Views is now generally available in Jira Product Discovery! 🎉 This is one of the most requested features from teams managing multiple spaces, a...
We're excited to share an important milestone in our journey: Infosysta Apps has officially become part of Futurate. Same apps. Same team. Same commitment — now backed by a lot more firepower. ...
Most teams believe they pay for the people who use Jira. They do not. They pay for the people who have access to it, and those two groups drift apart quietly over years. This is the sentence from A...
Cadence is now available for Jira Cloud. It tracks every SaaS subscription your team runs, warns you before one auto-renews, and shows you how much you are paying for seats nobody uses. This post c...
As of July 26, the old workflow editor is gone. If you built years of muscle memory on conditions, validators, and post functions, here is the good news: nothing was removed from the engine. Roughly ...
I would please need help in transferring ownership of our organization because the previous owner left the company and we no more have access or the possibility to access his account or email inbox.&...
The workflow complexity you can't see in the diagram When I worked at an Atlassian Partner, one of the most common gotchas I came across was the “simple workflow” problem. Take a typically simple wo...
Hello everyone, I am working with some users in our company that have prior Jira experience and would like more control over there Project/Space, so there is less of a reliance on IT. (Company Manag...
Is it possible to use the A2A with another service than Gemini? I'm stuck on this step: https://support.atlassian.com/security-and-access-policies/docs/manage-a2a-connections-in-admin-hub/ "Use...
If you have ever been asked "who can see this space?" during a SOC 2 or ISO 27001 review, you will have discovered that Confluence Cloud has no straightforward answer. There is no built-in report sho...
We've run into a problem that I'm sure a lot of teams have seen. Users sometimes add personal information, IDs, or other sensitive data to Jira tickets without realizing they shouldn't. What I've no...
...ore time I spent exploring the portal, the more interesting it became. AI agents. New administration experiences. Identity integrations. Governance improvements. Enterprise capabilities. O...
Hi admins! 👋 The Admin Essentials Library is live! This is your one-stop hub for bi-monthly Admin Digests and topic deep dives covering the latest features and best practices in Atlassian Administration...
...ou stay on top of what is new and upcoming in Atlassian Administration, so you always know what to focus on next. 🗞️ The topic deep dives are also published bi-monthly, which go deeper into s...
TL;DR: We're working on a substantial redesign of SLAs in Jira Service Management to make them more scalable, easier to create, maintain and far more insightful. We're looking for admins and team l...
...roblem. Uncontrolled complexity is. Taking time to review how the platform is being used can help organizations simplify administration, improve consistency, and make Jira easier to scale as new t...
Quiz Time! Quick test: without looking, how many custom fields does your instance have? Many admins guess somewhere between 50 and 100. Then they open the admin screen and find 400. I've seen insta...
If you administer a Jira Cloud instance, you've probably run into work that's too complex to click through manually but too narrow to justify building a Forge app: migrating data from one custom fiel...
Hi, I hope anyone has already encountered this issue and found a solution. My customer has removed a group from Atlassian Admin but was using this group for visibility restrictions on comments. Sin...
As a Jira Admin, did you ever lose access to a Team Managed project with no way to know? Team Managed projects have their own permission model that sits outside the usual admin hierarchy. If a proj...
What I did. ・I got "accountId"(equals to "userId") of user account (existing at directory of my organization and it's status is "active") by calling 「Get users in an organization」Organizations REST ...
Hello, Is it possible to restrict editing work item for users with the same role (service desk team) based on our work item security scheme? For example a user (with role service desk team) can vie...
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