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Manage engine service desk plus webhook integration error
Edited
Hi,
My name is Don.
Im trying to integrate Opegenie and servicedesk plus with webhook
Followed this article from Opsgenie
version = (ManageEngine ServiceDesk Plus 14.1)
https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-manageengine-servicedesk-plus/
First issue is, screenshots from SD does not match my version of SD, i think instructions are from an older version of SD.
When i manually execute Json from servisedesk plus, i get an error in Opsgenie logs.
Error occurred while processing incomingData. Error: Could not parse field. Reason: Unrecognized token 'P1': was expecting (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: (String)"P1"; line: 1, column: 3]
Tried chat support with Opsgenie, no help from them.
i have attached some screenshots as well.
I tried to follow this article to no avail.
https://docs.opsgenie.com/docs/alert-api#create-alert
has anyone else encountered this issue?
1 answer
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