Hi All, we would like to access the JIRA database to be able to build the MIS reports for our Daily/Weekly/Monthly status reporting to Management. If any JIRA upgrade would have an impact on existi...
Hi I'm trying to understand how the various entities relate to each other in JIRA and wonder if there is a current ERD published? My interest is the relationships between issue types, issue prioriti...
Hello All, I have upgraded Jira instance from 7.12.3 to 7.3.15. Once upgrade is completed i have logged in to the Jira application and i can access all projects with out any issues. But when ...
Can we create a new sprint in jira without closing the existing sprint
Hi, I'm currently planning to implement a new process/workflow for my data science and developer team. Since most of the tasks carried by them are research-based, I'm unable to put a process...
As seen in the image below, we are unable to enable the slack plugin for Jira Server. We are uncertain which logs to refer to or what type of error in the log to look for specifically. a rece...
Hi Team. Im using report below to display all resolved/closed issue of the day from 6am until 2pm via JQL. Is there a was to make it dynamic so i dont have to input the dates? projec...
How do I get Fixed Version posted on the ticket - project board? This is custom since it is NextGen, I use a dropdown option.
With next-gen jira, I don't understand the design choice to display the board view grouped with subtasks the way Atlassian has chosen to do it. The display is that each task is displayed with its sub...
Hello everyone. I'm currently unable to receive email notifications from subtasks (parent tasks are working). I'm trying to figure out why (as it is my understanding that you cannot turn notificatio...
We are using recurring tasks for jira core and have noticed if the task already scheduled is not marked done, a new task for the next scheduled date is not created. Will the task generate once the p...
Can we add additional columns to be viewed in JIRA board like Versions and Epics as in the below screen shot.. Please let us know if its possible.. Thanks & Regards, Deep Kumar
We have users who have been using Trello in the past but our company only has Jira software. I am interested to find if there's a comparison documentation or overview between Trell...
Hi, First time using the product - I'm trialing the cloud version of the Jira Service Desk and I'm having trouble setting up email the way the business would like. What I'm looking to achie...
Hi all! We need to have limited slack users using JIRA integration in Slack. When they try to use it, they are getting the message that they are not authorized to install Jira Cloud on Ergeon. Does a...
I can get epics with the wonderful jira-python project liks this: jira_connection = JIRA(constants.JIRA_URL, basic_auth=(constants.JIRA_USER_NAME, constants.JIRA_PASSWORD)) jql_query = 'issuetype=E...
We understand that providing support Oracle Wallet is out of Atlassians scope at the moment, as it has not been tested by developers. We are working to establish a secure database connection from JIR...
Hi, I'm attempting to utilize the Jira Misc Custom Fields plugin to create a calculated WSJF custom field that would dynamically perform mathematical calculations on four single-choice drop-down fie...
Ejemplo: Que en un campo X, me reste la informacion de otros 2 campos. Saludos¡
Every week my team will review all new Jira tickets that have been filed so far, and then review what's in progress and plan what to do next. However, I'm struggling to find a good way to do this pro...
What is the SQL query to calculate story points completed in a given sprint and story points not completed (and therefore carried over to the next sprint or moved to the backlog)? I'm ...
I am designing a service desk project (but not the portal... yet) in which I have been asked to have Jira send an email to the customer (a user picker value) when an issue is resolved. This ema...
Hi, I am trying to add the issue attachments from Salesforce. We have all the File format type to attach in JIRA. Right now, I am passing the attachment body as Base64 Encoded. It's not worki...
Hi Team, Do we have a JQL that will help me find all Stories that do not have a subtask so I can have my team pay attention to getting them created? Unfortunately, it is a long process to request fo...
Our current Dockerfile contains: FROM dchevell/jira-servicedesk When I change it to: FROM atlassian/jira-servicedesk and run a docker-compose up -d --build it pulls the latest im...
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