Wrong formating of description's block in email notification

Eric Guichaoua May 13, 2024

Hi,
I use an automation to deploy a template in the description field. I've put some emoji in front of some title for easier readability (like the "light bulb on" in the first capture attached).
In the webbrowser, the emoji are displayed as expected.


But after a change, the email notification sent to the watcher replaces the emoji by a texte label (see the second capture).

Is it a bug, or should my JIRA admin set something another way ?

Regards.

emoji displayed in jira description field in webbrowser.PNGemoji not displayed in email notification.PNG

1 answer

0 votes
Eric Guichaoua May 30, 2024

Hi, is there anybody to give some advice on how to procede ?

Regards.

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