Hi - does anyone use this product? We're evaluating it and so far it looks suitable for use, but we don't understand the purpose for the following fields: Issue Create Date Issue Due Date Issue D...
I have several custom worktypes. For 2 of those I have this problem: When I create an issue of either type, the Description field has a preset value, which was set when we set up the Space. The desc...
I conduct Jira training sessions and recently noticed that the +create experience has changed significantly in Jira Cloud. Since many training materials still show the older interface, I'd like to un...
Hello, My Jira Cloud Free site was deactivated due to inactivity on July 28, 2026. Site URL: https://team-2026.atlassian.net I am still within the data retention period. I tried all documented r...
Hello, recently started using Xray and found an issue the team were having is that, there is currently no way we can see to reorder/sort testcases in test sets via fields such as priority. I...
Hi Together, Today I experienced that my Visual Studio Code Agent doesn't have the option to write on Jira any longer. Atlassian-Rovo-MCP doesn't allow it any longer. Do you know why? and how ...
Our team has been adding more projects to Jira, and we're trying to keep everything organized without making it difficult to find issues. Would you recommend creating separate projects for each team...
when a user story is moved from one sprint to another and in the Latest sprint it is marked as "done" but this is showing in both the sprints as duplicate in 2 D gadget with status as "Done". How to ...
Since about 2 weeks ago, when I edit a ticket in Jira and select an existing table, I no longer get the table options menu appearing. Sometimes it randomly does appear but mostly it doesn't whic...
I need to create a project and implement all JSM, Atlassian features for my project. Can someone please let me know how to get Admin access, who is concern person/team? Any help would be appreciated....
Hi everyone, I’m experiencing the following error in the Sprint Insights panel on my Jira board: Sprint burndown We couldn’t load these details. Try refreshing and if that doesn’t fix it, con...
Hi, I did a space data transfer from production to sandbox. I could see the data and attachments have been transferred but with no images as below. Also unable to download the attachments. Is someth...
When a color is assigned to a team through the Team’s avatar settings, the selected color is correctly displayed in the Team field within Jira spaces. However, the same team appears with a different ...
When upgrading jira to version 11.3.8 we cannot find webhooks option. I am trying to transit in a workflow that is using webhook, and I get the below error: "Could not load Func...
Getting below error when I tried to close the active sprint, Failed to complete sprint This issue cannot be edited because of its workflow status.
Dear Atlassian Account Support Team, I would like to request your assistance regarding a login issue affecting one of our Atlassian accounts. Account email: dwipa@majore.id The user is unable to l...
Hello, I have a company-managed space and multiple automations (with manual trigger on work item). I have created one globally and one specifically scoped to this space. When I open work item detai...
I'm trying to log into Jira, and when I click on the Fly Ai tab, I get an error message saying to contact support. Can you help me resolve this issue?
My JIRA version is cloud. In my sandbox, there is no "field configurations" and "field configurations schemes" Does anyone can tell me why? This is my JIRA. This is my...
I'm curious how other coaches organize client sessions, action items, and follow-ups. Do you rely on Jira, Confluence, spreadsheets, or another workflow? I'd love to hear what has worked best for you...
Hi Team, I am able to log in to ONE FIELD JIRA successfully, but the Dashboard page appears completely blank after loading. Observed behavior: Login is successful. Top navigation menu is display...
Additional Tickets do not consistently load on the Board view when using Firefox. After the recent visual update have more tickets in the ToDo column than will initially load. On chrome w...
I had a JIRA account for my company, and after some time, when I try to access any of the items, I get an error. If my account was deactivated, is there any way to recover it?
This isn't a question post, this is feedback. I spent 5 minutes trying to find a better place to submit feedback and this is closest I could get, so apologies if this isn't the right place. In...
I created a Service Account for port.io for Jira. I added the following API token scopes (all Classic): read: account read:jira-user read:jira-work write:jira-work manage:jira-project manage:ji...
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