On Jira Cloud web, setting a URI link on a URL field - for example omnifocus:///task/... - works well. Chrome correctly prompts to open the external application on macOS. However, on the Jira app fo...
Hi everyone, I’m currently working on a Jira project that tracks financial approvals, and we’re trying to automate updates based on FAB Bank balance checks. The idea is that when a client’s FAB Bank...
Do we have an email address to contact the Atlassian Support team?
I completed the entire learning path of the 'Get the most out of Jira' course, and I even double-checked if I completed all the tasks in the course, but I still did not get the certificate for this c...
Can I switch from Annual to Monthly Billing? Can I get money back prorated for noth used months?
On my home laptop Template no longer shows below Activity. I always use it to add my signature to comments. I connected remotely to my office pc - the template still appears there so it must be a set...
I want to make few Jira tickets as private and can be viewed by few user only. Can I do it?
curl --request POST --url https://jiradc-cib-cluster02.prod.aws.jpmchase.net/rest/api/3/issue --user email@example.com:<api_token> --header Accept: application/json --header Content-Type: appli...
Hi. We have a 3rd party consultancy who have been running a project for us on their server/data center jira instance and we would like to migrate to to our own cloud jira instance. The workflo...
We would like to ask you to unblock our pragmasoft.atlassian.net account. JIRA E-3RK-JZZ-TRM-WSS Confluence E-3TP-7WH-SHP-455. We want to use the free 10 licenses but unfortunately I don't know why t...
I'm evaluating several project management systems for a client-facing business project which will run for the next threee years. I'm struggling with how to get Jira to calculate the Earliest Possible...
I am an Admin of my Jira instance, but I am facing an issue with attachments. I have added around 70 attachments to an issue, however I am not able to see them. I have already checked permi...
I have the following issue: We have a new user in Jira who should provide support in a new board. When I try to add the user to the board, the access needs to be approved by our admin. The problem ...
Does jira cloud for premium versions have limitations for Automation in order to develop conditions,validators and post functions. Please help
Hi ad, Please support me to change email. I changed email but I didn't received any emails. Please help me to check my email "hongnt21@fpt.com" Thank you.
Hi, May I have your advise on how to clone comment when it is added into a work it to another linked work item with Jira automation? Below is how I setup but it doesn't work well. Firs...
In JIRA timeline - It is normally Start date and due date is seen if you hover over any bar of task, I want to know if I add one field "actual completion date" then can I see also in the bar actual c...
Hi, I encountered the error of "The fields set during transition aren't available. Fields ignored: ..." error per screen capture below. FYI, Assignee field is available in both the Trigg...
https://alfredchang.atlassian.net/ has been deactivated due to inactivity, I wish to get back to working with it. Can anyone kindly help me reactivating it?
So, I used to have access to these. But after I changed my gmail (same account different gmail) I no longer have access.
Could you please let me know the Atlassian Customer Success Manager currently assigned to the Disney account? eg. project management in Jira Thanks
We want to set up an automated weekly QA process in Jira where: A weekly QA task is created for each employee The task is assigned to a QA reviewer Each task includes 4 tickets to review: ...
I want some questions to be asked when a transition is moved from one state to another
We use Jira Cloud - within the past week or so, I've noticed that when I add myself as a watcher to a ticket my team is working on, the "Updated" log at the bottom of the ticket registers the time I ...
What work item fields exist by default in Jira (cloud)? This seems to be super-secret information as far as documentation goes. All I can find is how to create custom fields, which appear...
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