When a customer creates a ticket in Jira Service Desk, a clone gets created in the Jira software project which basically help us to communicate and provide updates to customer, now what i am trying t...
The administrator of my organization can't access to his ATLASSIAN account, he is unable to contact support, there is no way to open a ticket, NOTHING. I have already reported via...
Prior to the 'new' layout, in the Left Pinned menu, there used to be a function to see all team members due dates. You used to be able to filter and see all due dates by team member, across al...
Hello We have had Jira Standard for our Engineering teams for around a decade, but Product has been using a different product for their planning. We are migrating from that product to Jira Prem...
Our customer is changing us from our company-managed Jira to their Jira instance, which I believe is also company-managed. They have made me a project admin and there is a capability in our Jira that...
I am trying to create an automation rule when a Task with the summary of CtF Phase 1 is created then create two sub-tasks for that task issue type. But it will not display those subtasks under the ta...
Error prevents work item creation:
Steps to reproduce Github integration should be configured. Click on create branch right arrow After popup is opened, click on Copy button Branch name is copied to clipboard. Copy Jira issue li...
We have archived several projects, but occasionally I need to find work items in those projects. If I have the direct link for one of the items, I can access it, but I'd like to get a complete list o...
I am receiving an "Unable to Add" app when attempting to add Jira Product Discovery to an existing site. I have confirmed that I am an Org Admin. Can someone please help?
I have a list of users, grouped by organization on a JSM project. These users are active and have certain requests active. Only some of these users are visible on the "People and Access" page. Why? ...
We have made no changes to our JIRA project , but now when we create story , we get this error : please associate an epic as a parent to your story If we do associate an epic , it still...
I made a request in my company to auto fill fields from the EPIC into the child stories. I successfully got a number of fields included in this request. But we could not get the Team field to work. I...
Hi guys, I have a question for you. Is it possible, or is there a way, either through a postfunction or Scriptrunner script, to force or overwrite a selected issue type when creating a linked issue a...
We have one kanban board which no longer displays the total number of tickets in each column. This seems to have happened this week Wednesday, but I didn't do anything on the admin side,...
Hello, I have two multiple select user fields, Testers and Reviewers. I have an automation that triggers on values added in both these fields. I create an Issue adding one User to each of ...
Hi! I want to add a rule that adds a smart checklist template when I set a field condition. What rules should I use?
Hi Experts, Need your help in creating a list view which only issues which are in board. Currently list view in Kanban board showing all the issues while Kanban board is showing only filtered iss...
Hello everyone, We have received JIRA notificaiton to link BitBucket to JIRA. However I do not understand if license also transfers to JIRA or can we keep current licensing? How does licensin...
Hi, I would like to understand what are the roles of JIRA tasks creators. For example I would like to have an answer to questions like: 1. Which role in the company creates the JIRA tasks the most, ...
Hi all, I've been tasked with creating a bug submission form where business users describe certain conditions around the issue, rather than picking a priority for the issue raised. Simply, what I'm...
We have a "Company-managed software" Jira and there are 2 ways we enter items [under Types and workflows]: (a) Issue (b) Reporting Capability. However, we don't need the (a) idea now but somehow...
Dear, spent already quite some time scrolling through post but couldn't find perfect match. I want to build JQL which gives me all the tasks under US which are part of the current spr...
How to set Epic Name field to be the same as Summary on the Epic creating by default.
Does anyone have any recommendations for a proofing add-on from atlassian ? We are trying to replace an existing tool which was used for proofing and looking for Atlassian add-on as a solution . We f...
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