Hi, We had a technical person who set up everything, and now he is no longer with the company. His emails are the only ones listed as Admin, so I can't delete his email and add others ...
Hello- I am trying to set up SSO in our JSM cloud instance and need to provide the metadata to our IAM team to start the process but cannot figure out where to locate this information. Can anyo...
The default JIRA project management template is a Team-Managed project type. Our administrator overroad the setting for our prototype project and set it to Company Managed. If I create a new p...
I have a Dashboard with several Filters. I want to export the dashboard and see all the filters with all lines and all diagrams for example in a pdf
Dear All, Please, When Reading the Auto-Scheduler description page below: How does the auto-scheduler in my plan work? | Jira Cloud | Atlassian Support ...all the descript...
I have a Active Sprint board. Even if I have bunch of stories which have been assigned to Active Sprint number still they are not showing in Active Sprint board. How do I resolve this issue.
I feel this should be simple but I can't get my head around a working solution. Currently we link work items, sometimes through automation, within a project. What I want is an automation runni...
We rely heavily on the Sync Thread feature with the Slack integration - you post a message in a channel and the link preview shows an option to "Sync Thread" which syncs all messages in the thread to...
Hello, I’m trying to find a way to automatically retrieve and populate the Zendesk ticket number into a custom Jira field for tickets that are linked to Zendesk. We currently use the Zendesk–...
Can I give edit permission to a specific field? Or will it always be by design? It would be for a custom field.
Hi! Before, when I added a new workflow to the project, it automatically created two panels. We could switch between them within the project. Now I added another workflow to the project; but i...
Hi, Radio Button Field should be YES and stories in an issue picker field should be in Done or Cancelled status to allow the transition otherwise blocking the execution of the transition. We have J...
I've created a new field configuation "Products project field configuration". Add many new fields and marked as Required in the above mentioned Configuration. Then i've created a confi...
When I want to clone a ticket in Jira, the text remains the same.. but the images are shown as unavailable. Some explanation for this?
Now that approvals are available in any Jira project, how can you show, using Automation in Jira, a comment the list of approvers and the status for each? I tried different approaches that I could f...
Do jira have tool which helps to export all configuration and helps commit to gitlab I want tool details fro
Bonjour, Nous utilisons l'application depuis mars 2025 et nous ne savons où et comment télécharger les factures. Merci de nous indiquer comment procéder. Cordialement ICEO ORTHOPEDIE
Hello Atlassian Community, I'm encountering an issue when trying to add an AQL (Advanced Query Language) branch in a Jira Automation rule. The error message I receive is: "Component loading error...
We have a use case where a sub-team would like a board of their own in a company-managed Jira Software project where one of the story level work types should show, including any sub-tasks setup as ch...
how to see epic map
JIRA APIs, is there a way to know list of issue-types which allow subtask creation under them.. API Get issue types for project though gives list of all issues-types and has flag indicatin...
Could you provide 'action' field value for each activity in audit log database documentation Audit log activities database | Atlassian Support for example, Category 'Products' activity&...
I am trying to add a new column to my Board. When I click More Actions>Configure Columns, there is an option to add columns, but I get the error "Columns must have at least one Status", how...
...cheduled_for = $scheduledFor scheduled_until = $scheduledUntil # Auto-transition flags scheduled_auto_in_progress = $true scheduled_auto_completed = $true auto_transition_to_maintenance_state = $true...
Trying to find out what are the limits on REST API Calls. How many calls are aloud for a client over each day. For example are the number of Rest API Calls limited to 5000 ca...
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