I'm collaborating with one of our ServiceNow engineers to switch our ServiceNow/Jira integration from basic authentication to an OAuth 2.0 Atlassian Service Account credential. I've read all the do...
Okay, I've seen this ROVO AI Piece of Garbage successfully find two acronyms and both times it defined the acronym incorrectly. This is completely unacceptable. In one instance, the acronym in q...
We have a JIRA license and intend to keep it, but we aim to stop usin X-Ray. We aim to unsubscribe X-Ray. Will X-Ray tests, test plans, and execution remaing available after unsubscribing? Willl we ...
I know we change the description on the Client Portal, but once a ticket is opened in support the labels of the fields remains the same as the DB name. Will we ever be able to customize this la...
I have a rule that changes the transition of the Status to "Ready for Production" when the work item is Status is transitioned to "in Staging. How do I add this to the rule, copy the sprint val...
When trying to log in, we're getting a page that says: Site Maintenance Your Atlassian Cloud site is unavailable due to scheduled maintenance. Please refer to our page describing Maintenance Wi...
Hello, We recently upgrade to Jira version 10.3.10. Every month, I audit the system using the Audit Log to see if there have been any login failures. After the upgrade there have b...
I am not able to see projects under site. I think it is linked to confluence. I do not want to use confluence but I think I mistakenly chose it so I am not sure how to unlink it. I am pretty noob at ...
Hello, I'm currently migrating from a DC installation to a cloud installation for JIRA, we're using scriptrunner and I had to do the initial JQL keyword sync described here: https://docs.adapta...
Jira Cloud, Company Managed Project. I am a project admin, site admin and org admin. I created a recurring automation in Jira to clone a work item every week. But I have a few of thes...
Hi there, We weren't able to submit a 1:1 support case. It looks like none of us can login to Jira anymore — we get an infinite loop. Happening for all accounts. Tried incognito too. T...
Need to delete 3 organization
We have the status Ready and Todo. The Issue is that on the Board where the Active Sprint tab or the Backlog incl. existing sprints tab stories are hidden when they are is status ready. Changing them...
I'm updating objects from a csv file. In my import config I have: Missing objects = Remove However, when I run the import it doesn't remove any of the objects I've removed from the csv file. Thos...
My Privacy and documentation are both in GitHub, publicly hosted and visible. But when I'm trying to publish the app I get: I also got an email saying that they filed a JIRA issue so I...
can we migrate JXL and Arsenale Dataplane plugin data from jira DC to Jira cloud?
I am not able to login, therefore new password setting was done, but still not login yet. URL: https://nwp-jira.atlassian.net/jira/software/projects/ELW/boards/25.
shaikhhafizf.atlassian.net Above is my site I need to recover it
Hi, I am trying to create a report using Atlassian analytics with data from Jira. SQL tab works perfectly fine, but when i come back to visual tab it's in disabled mode. b) I am trying to customize...
I have a trial going on right now in our Jira sandbox that includes a 3rd-party application. We'd like to refresh the sandbox to have more up to date data, but I'm worried the 3rd-party application w...
I have 2 Atlassian Accounts, and I'd like to be able to use Rovo MCP to connect to both at the same time. I can't do this in Claude or any other place, as it keeps the same OAuth.
I cannot transition a subtask to Test Ready. I'm getting the following error message: VP Prime is required field (Vp of the application making a fix); Director Prime field required (Director o...
I keep seeing answers in the community that include using an Action in an automation that is lookup issues with JQL. When I click on Action, there is nothing I can find that says lookup issues o...
Hi all, I’m building a plan for a cross-dependent initiative in Jira and wanted to check the best way to visualize timeline risks. Here’s my setup and goal: The Initiative has a defined planned s...
Hello, One of our users are running into an issue where she cannot assign a ticket to her own team member. It's peculiar because she can assign tickets to all other members on her team, just not thi...
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