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Jira Software
Questions
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I have found that jira is taking a lot of time to load a page and it is very slow. I get errors as shown in the attachment. I have also attached the link for GTMetrix report, https://gtmetr...
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Hi Team, In JIRA / Zendesk Integration, if "Disable all public comments to Zendesk option" is unchecked in the configuration, we have the option to send public comments to Zendesk via the "Noti...
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I apologize if this is super easy, but I can't seem to figure out how to grant a user a software license in JIRA. She currently has a Service Desk license but now I need to add her to the Software li...
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I am trying to create Jira Gadget but in order to do so, I need to create a plugin. I am following these steps: https://developer.atlassian.com/server/framework/atlassian-sdk/create-a-helloworld-plu...
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Hello. I'm a software tester and I wish to have in JIRA columns like "Documentation" "Test case preparation" etc. Our main board has actually enough of columns so I don't want to add there more....
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Hi, With Jira cloud, I'd like to know if it is possible to change / add / access incoming email to the default cloud mail server sent to jira@<company>.atlassian.net. Thanks :)
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Trying to change deactivated to resolved and closed
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Hello Team, We have raised two tickets for JIRA technical support 3 weeks back, We have not yet got any response from you. Please share your contact details so we can directly reach to You. thanks.
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Hello, We have Jira installed and i am installing Servicedesk (3.14.2-x64). I ran the install and chose to upgrade. All goes through fine, but I am unable to access service desk. Can you help pleas...
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jlj
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I know that there are settings to do change the card layout through Board => Board Settings => Card Layout. The problem is that there is no option to add the parent user story. There is 'Parent...
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I have 2 different instances of JIRA. On the first one, when I select Active sprint, I don't see quick filter for Assignee but I can see it under the second instance. Please let me know how I enable ...
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I recently upgraded Jira Service Desk to 3.14.2 from 3.14.1. It started displaying JSON text in the customer portal who are trying to raise request. I tried rollback to older version still the issue...
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Is there a way to see all the issues for one epic in a board view?? or would you just have to model the epic as a project so you have a board view?
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I'd like to modify my Burndown charting by eliminating Test Cases and Test Scenarios from my reports.
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Does anyone have recommendation on creating a new Jira issue type to support a professional services SOW estimation activity? Currently we use an EPIC to represent a large chunk of work billable to ...
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In JIRA Administration / System / Advanced, there used to be Scheme Comparison tool that was handy for comparing Permission Schemes and Notification Schemes. I used to use this tool to reduce the num...
126 views 2 0 Deleted user 08-15-2018 -
I wish to implement a filter that provides the same results as the Scrum board's backlog lists. So that I can use the Export CSV feature found on the "Issues and Filters" page. And since there isn't ...
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I've recently added an "Office" column using 'Edit Queue' option in two of my Service Desks. However, one of my Service Desk is not populating "Office" column while the other Service Desk is populati...
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Can I reorder my custom reports in either alpha order or a drag/drop mode?
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I have a custom field which is a dropdown where I have a list, once I make the selection of an item from that drop, what I need is that in another dropdown, show me just the children of the first sel...
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I want to document business rules and generic requirements, further I want to reuse them in specifc requirements. Whats the correct way? Could somebody help me on the proces..
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Hi, I have installed Scriptrunner in Jira Software Cloud and try to execute issueFunction in issuesInEpics("status = 'In Progress'") in a Boards Quick Filter JQL query but i ge...
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Hello community, I'd like to create filter which returns all tickets where I'm assignee or watcher and also the filter must be automatically updated/runned every 4h or 5h. Unfortunately if I use upd...
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Hi all, So basically I need to report every week how many bugs breached there 'Resolve deadline' and how many were fixed (Resolution: Fixed) before there 'Resolve deadline'. The bug tickets...
How to create Jira issus from Excel file?
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
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