Hi everyone, I'm stuck trying to update an "Assets Objects" custom field using Global Automation (Jira Cloud / JSM / Assets) and hoping someone has seen this before. What I want: When my automation...
Service Level Agreements (SLAs) are a cornerstone of reliable support and service delivery. In theory, managing SLAs in Jira should be simple: define a target, track the time, and make sure issues ar...
I'm trying to hide or show a custom filed on a transition screen based on the value of a custom field in the underlying issue. I'm using a ScriptRunner behavior to accomplish this. I am f...
Hello, from the beginning of April I have issue with custom field type = labels. First automation add label to this field, and second automation has set delay (10 seconds), and after that creates s...
Daydreaming of powerful custom fields for Jira and JSM that keep your data put within Atlassian? Aren’t we all? Then it might be reassuring to know that Awesome Custom Fields will have the Runs on At...
Problem Devs do not easily see, if an item in our backlog is blocked by another item. They have to click/open the item details to see it. Optionally, we could add "Linked Issues" to the Backlog Car...
Hi Community, I want to write JQL query for Start Date and Close Date so that I can use them in single Jira automation rule. For example: Date format - mm/dd/yyyy Start Date = 01/01/2...
Hi, I have a Trello Board, with several Custom Fields configurated, two of them are type Date. When I set a date on a card with this fields, the calendar view starts on Sunday. This does not h...
In Jira Software, there is a project with an automation to change the assignee. There is a field that, through the script runner, we do not make it editable. It has two options, true or false...
My organization is using the JSM "Report a maintenance issue" form for our customers (aka staff) to report/request maintenance. For a better UEX, the form has been built using conditional fields to e...
my custom field Select List (cascading) type does not appear in automation. I need it to create a record to Jira Software. does Select List(cascading) still not supported? is there another way ...
Hi, I hope someone can help... I'm doing some v10 upgrade testing using a clone of Prod (v9) which has been upgraded to 10. I've noticed that when I use a custom asset field in my Requests, the pi...
I have successfully done the whole "cascading selection" with Asset object custom fields using the Filter issues scope. This is great, when the primary issue field has been populated so that the seco...
Hello, I am trying to import field Creator into eazybi but when i try to import Jira tickets i get the error in the 2nd screenshot error: Cannot read property "displayName" from undefined The same...
Hi Community, I want to restrict the visibility of select list (multiple choice) field options to specific user groups and on a Create transition using Scriptrunner for Jira Cloud. My use-case is: ...
Hi Atlassian community, I'm hoping someone can help me find the correct regex to target Gravity Forms values in a comment on Trello. Basically, I am using a Powerup called Sendboard to send Gravity...
Greetings, we manage multiple boards for different customers and use the API to transfer data from Trello to our ERP software. This process creates a new ticket and uploads the ticket number into th...
Hello. after creating a Jira Service Management project from the HR template, a set of custom fields have been created. Let's consider the Case type field. It has a set of preconfigured values Bene...
Hi everyone, Carol from the Product team here, and I’m pleased to announce a new experience for managing fields in team-managed projects. We’ve heard your feedback that it can be hard to learn how ...
So, I have created a Custom field in Forms(enter Forms->select template->create new field), I did not create it on section Issues->custom fields, it doesnt even appear there, the thing is I ...
In Jira, when you press the value of an asset custom field on the issue, a pop up should not appear. There is a security vulnerability because it can see asset schemas. This must be p...
Hello together, after updating to JSM 10.3.3 (latest LTS) the automations concerning custom asset fields were at first not working - after adding the "automation-user" to the viewing-role in every o...
We use JIRA and JSM. Our IDP is Entra ID and we have Atlassian Guard configured for SSO + SCIM for user and group provisioning. My question is how to use the synchronized user attributes in JIRA or ...
Hi, One of my customers have asked for a report on when tickets are logged (inside or outside of hours). They would like this reported on during our monthly calls. I have set a custom field, ...
I have an automation setup to copy the latest comment into a custom field. However, sometimes users are entering images into the comment. I do not want the image to be copied over to the custom field...
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