I reached the character limits. Now what?

[Jeremy Wood]

Our company is using Jira to track product development lifecycle. One of the steps is for a product to go through a set of tests on specified testing hardware. We have been able to create a script that writes the json output of these test results to a jira custom field, This is great because we can then connect PowerBi to read this same custom field and are able to create report graphs that show us the test data throughout the duration of the test. 

The problem we are running into is when we run larger or longer tests, the json output is  longer then the Jira character limit allows for. I understand with Cloud this limit is due to Atlassian's backend database and cannot be increased natively.

Is there any marketplace apps, or something similar out there that provides a custom field substitute that can be written to with a larger character limit? 

[Trudy Claspill]

Hello @Jeremy Wood 

Gemini suggested the following apps:

https://marketplace.atlassian.com/apps/1233647/rich-text-editor-for-jira

https://marketplace.atlassian.com/apps/1228720/awesome-custom-fields-custom-fields-for-jira-jsm

https://marketplace.atlassian.com/apps/1214558/markdown-rich-text-editor-for-jira-with-latex-mermaid-uml?hosting=server&tab=overview

I have not reviewed the details of each app to confirm they can actually meet your requirement. And I have not used any of these apps before.