I want to deactivate and close my account entirely

[Drew Dimmick]

I've tried to manage the subscriptions and delete/deactivate them but when I get to the support form where I select the products, I get stuck in an endless loop of manage subscriptions, cancel, fill out form, manage subscription, cancel, fill out form.

I want to delete my entire organization from Atlassian as we've dissolved the organization and I'd like to clean things up.

[Philipp Sendek _catworkx_]

Hi @Drew Dimmick ,

sorry to hear that. This page summarizes the different ways to delete your account: https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

To delete a subscription / site before deleting an account is described on this page: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ which is also linked to in the first page.

I hope that enables you to go through that process for everything you need to clean up.

Greetings
Philipp