Hi Community! 👋 I’m Dmitry from the Jira Product team. We know that Jira works best when it reflects how your team actually works. When the setup fits, it supports your ways of working, keeps...
Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
I set up my Jira account using Google. I recently reformatted one of my laptops. When I signed into Jira using Google on the reformatted laptop, a new Jira account was created. I'm still able to acce...
Hi Atlassian Community, An upcoming change is coming to the Jira mobile app. As we invest in new views designed around how teams actually use Jira on the go, we’ve made the decision to rem...
I want to add the 'Create issue' button in the first column of my board. This works well for Jira Software boards. However, as soons as I create a bord that shows items from a Jira Service Management...
ALM JIRA instance is separate from WPB JIRA instance. Different teams are using different JIRA instances/servers. Hence, in order to obtain the traceability, is there a way to move ALM JIRA story to ...
I'd like to configure the Due Date field (listed as a System Field) to display the field name on the View screen when empty. There doesn't seem to be an obvious way to do this - any help is appreciat...
Cannot link IT Support to the "Internal" Knowledge Base. When trying to share the link it fails. Prompt states "Cannot link. Try again later". It has been doing this for a couple of months.
Looking for an out of the box JQL query (not ScriptRunner) or free app that would show each assignee for a work item and the total Story Points for all of their work items on a given Sprint - at leas...
Recently we are having a delay in user mention drop down list. Is anyone else having this problem? It seems like is resolves itself eventually, but I have received a large amount of "user requests" b...
Adding a user to receive JIRA ticket notifications through Anypoint Platform Alert Notification
Hello! My account for storello.atlassian.net seems to have been deleted due to inactivity. Would it be possible to restore it? Thank you in advance for your help! Best regards, Peter Domokos
I have a JSM and also a JIRA project that when the JIRA ticket transitions to DONE status in the workflow I want to automate the linked JSM ticket to transition to RESOLVED. Is this feasible when the...
I'm trying to get more out of Jira automations and looking for inspiration. I've only been using basic stuff like auto-assigning issues and sending notifications. What actions have you found most us...
In Jira cloud premium, I'm trying to build an approval step into the workflow using the newer Approval functionality. I was trying to add a validator screen to the 'Failed' transition but apparently ...
Can read only access granted to the user in Jira and is it included in the billing
Hello all We have installed the new Security Patch Update 10.3.18 and can no longer use the Troubleshooting and Support Tools because it does not have any functions available under it. It has simp...
For a planned Jira email automation, is it possible to identify work items that have not received any comments since Monday of the current week, regardless of other updates? For this use case, an ite...
Hi. Trying to figure out if it is possible to restrict data access to App/plugins. We have Scriptrunner and EazyBI installed. Can we limit which projects these apps can access? Example: Pr...
Hello All, I’d kindly ask you to vote for this feature request, as I recently faced this problem myself, and I believe we need more granular audit log access for disaster recovery. [JRACLOUD-9796...
For recurring tasks I created an epic as template, containing about 20 stories. An automation rule clones the epic and all the stories. The rule sets some properties like assignee, component, summary...
Yes React Native App Development has its own set of pitfalls and it’s normal to stumble on them, especially if it is your first time investing in such a project. One of the biggest issues is perform...
I have an automation rule set up to send a Slack notification when an issue is transitioned to "In Review". It works, but sometimes it fires 2-3 times for the same transition. I don't have a...
I've been building out a reporting dashboard in Jira Cloud for our sprint reviews and I've hit a weird inconsistency I can't figure out. I have a "Two Dimensional Filter Statistics" gadget configure...
Hello, I am trying to automate a workflow where I need to read and then update a given issue from AI. I have been trying through MCP but I had that error : Error: {"error":true,"message":"TWG r...
Hi, In our Jira project, we have issues with overdue flag. When an issue’s due date passes, it is marked/flagged as overdue as expected. However, we are observing that when those issues are later t...
The site creation is displayed as available, but after clicking the submit button, it loads for a long time and then returns an error: 我们这边出现了问题。请再试一次。如果这种情况继续发生,请联系支持部门。(提供问题 ID 供 Atlassian 使用:Anon...
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