The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot create site

WangJie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 31, 2026

The site creation is displayed as available, but after clicking the submit button, it loads for a long time and then returns an error:

我们这边出现了问题。请再试一次。如果这种情况继续发生,请联系支持部门。(提供问题 ID 供 Atlassian 使用:Anonymous ID: "bfdc5667-9063-9961-bda7-555fc858038c")

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Arkadiusz Wroblewski
Community Champion
April 1, 2026

Hello @WangJie 

Please Contact directly Support as this failure are Common from last couple Days.

0 votes
Gor Greyan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 31, 2026

Hi @WangJie

Welcome to the Atlassian Community!

Have you tried on a different browser, in incognito mode, and/or on a different device?

TAGS
AUG Leaders

Atlassian Community Events