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Cannot create site

WangJie
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March 31, 2026

The site creation is displayed as available, but after clicking the submit button, it loads for a long time and then returns an error:

我们这边出现了问题。请再试一次。如果这种情况继续发生,请联系支持部门。(提供问题 ID 供 Atlassian 使用:Anonymous ID: "bfdc5667-9063-9961-bda7-555fc858038c")

2 answers

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Arkadiusz Wroblewski
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April 1, 2026

Hello @WangJie 

Please Contact directly Support as this failure are Common from last couple Days.

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Gor Greyan
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March 31, 2026

Hi @WangJie

Welcome to the Atlassian Community!

Have you tried on a different browser, in incognito mode, and/or on a different device?

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