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Troubleshooting and Support Tools missing

Bektas Ozan Topkaya
April 1, 2026

Hello all

We have installed the new Security Patch Update 10.3.18 and can no longer use the Troubleshooting and Support Tools because it does not have any functions available under it. It has simply disappeared.
As an approach, I installed the latest version 2.15.0, but that did not work either.

BR
BektasATS1.png

1 answer

1 vote
Arkadiusz Wroblewski
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April 1, 2026
Bektas Ozan Topkaya
April 1, 2026

Hello Arkadiusz

Thank you for the link. Actually, before creating the ticket, I visited the page and went through three possible causes. Unfortunately, it must be another reason why nothing appears underneath.

Thanks
Bektas

ATS2.pngATS3.png

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DEPLOYMENT TYPE
SERVER
VERSION
10.3.18
TAGS
AUG Leaders

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