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Configuring a System Field to Display when Empty

Steven Janvrin
Contributor
April 1, 2026

I'd like to configure the Due Date field (listed as a System Field) to display the field name on the View screen when empty. There doesn't seem to be an obvious way to do this - any help is appreciated.

Regards - Steve Janvrin.

2 answers

2 accepted

2 votes
Answer accepted
John Funk
Community Champion
April 1, 2026

Hi Steven,

Do you have multiple screens in the screen scheme used by the project? (meaning Create screen, Edit screen, View screen) And if so, do you have a default? 

Steven Janvrin
Contributor
April 8, 2026

Hi John - yes, I have Create, Edit, and View screens for all issue types. My default screen scheme is the Story issue type. But it looks like this behavior isn't supported based on Trudy's response. Regards - Steve Janvrin.

 

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John Funk
Community Champion
April 8, 2026

Yep, understood - thanks for the update.

1 vote
Answer accepted
Trudy Claspill
Community Champion
April 1, 2026

Hello @Steven Janvrin 

There is a documented suggestion to enable that behaviour. You can add your vote to it.

https://jira.atlassian.com/browse/JRASERVER-78669

Steven Janvrin
Contributor
April 8, 2026

I don't have that ability enabled.

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