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Atlassian supports passkeys for signing in. Unfortunately, it is difficult to sign in with a passkey because the Passkey button is missing from the default login page. Here is a workaround for this problem… 1. Go to www.atlassian.com 2. Click Sign in (top-right corner of the page). The login page appears but the Passkey…

Hi EVeryone, In my project, all developers create PRs into the main branch, and the main branch contains the Jira issue keys (e.g., PROJ-123). However, our CI/CD workflows run only on a separate dev/prod branch, where we merge changes from main. Since the deployment workflow runs on dev/prod (which doesn’t contain the…

When our auditors ask for change management evidence (e.g. "show me the full history for these 20 changes from the audit period"), we end up manually collecting screenshots and CSV exports from Jira — ticket history, status transitions, approvals, who did what and when. It takes days and feels error-prone. How does your…

Hi team, I am learning jira from the scratch, I have had created Product Backlog, Epics, Subtasks almost everything but my trial is about to end in 2 days. Is it possible to extend my trial for 1 more month so that I do not lose my instance? Thanks,

Hi, We've been using jira for development and our documentation is currently spread across lots of spreadsheet and notion pages but Id love to centralise as much as possible into confluence including things like PRDs and specs, which is fine & i can see how to do. However I am also wondering if we can replace our large…

need guidance with mapping the features using new JIRA

Hi community! We have a Jira/Confluence cloud instance, and, additionally, a separate cloud instance for our customer-facing documentation. These two instances are linked by an application link (Jira --> Confluence DOC and Confluence --> Confluence DOC). Nevertheless, I don't seem to to be able to get Rovo on Confluence…

Hi, We are looking for private repository tool to store the code, could please help me. what all the steps need to follow, and we need to deploy to the bamboo pipeline.

Hi Atlassian team, I have reduced my repo size for one of my repo's that was over 1 GB, but on Bitbucket it still shows it is as being over. Could you run garbage collection and recalculate the repo size on your end? Thanks, Matthew

Created agent by Name 'X' but on Portal, it shows "Y". Has anyone seen this issue?

Since my educational account is set to expire soon, I requested in April to change the email address for my existing Education Loom account to my new educational email address , and the change was processed as of April 11. (LCS-4801: account - Update account details) However, when I logged into Loom today, I was…

Hi Team, I'd like to understand our Bitbucket Cloud backup policy. Based on my online research, my understanding is that Atlassian backs up Bitbucket Cloud data and retains it for 7 days—though please correct me if I've got the retention policy wrong. I have a few questions: * Is this understanding correct? If Bitbucket…

I have a dynamic Field name in a Smart Value {{VarField}} It is no problem to set a value using "Edit issue fields" Advanced like this: { "fields": { {{VarField}}: {{VarValue}} } } Until now, I struggled with doing the opposite: Reading the field value from {{VarField}} into a SmartValue {{VarValue}}. How can I do this?

Is there any scheduled maintenance on 10th August 2026? At 2PM IST we started getting message that there is scheduled maintenance.

Every time I load the Timesheet report, I see a banner with New! Time Tracker Assistant is now available in Rovo. Ask it to analyze your work, get suggestions, and log time. Learn more On Chrome, if you dismiss it, it seems to disappear forever. However, on Firefox, it comes back every time. In the console it logs Error…

We are getting this error

$ acli rovodev run Downloading new Rovo Dev version... ✗ Error: no permission to modify files, set '$ACLI_CONFIG_DIR' environment variable to a writable directory or check file permissions: rename .local\share\acli\1.3.21-stable\plugin\rovodev-temp-baa1be32 .local\share\acli\1.3.21-stable\plugin\rovodev: Access denied. All…

Our team has been adding more projects to Jira, and we're trying to keep everything organized without making it difficult to find issues. Would you recommend creating separate projects for each team, or is it better to keep related work in a single project and organize it with components, labels, or boards?

The issue that was reported in 2024 is occurring again as of Aug 4, 2026 - the PDF export did not behave this way on July 30, 2026. Solved: Tables in PDF exports have 3D effect [CONFCLOUD-80335] Tables in PDF Export Display Shadows and Extra Lines - Create and track feature requests for Atlassian products. Please reapply…

Issue description Hi Atlassian Community, I uploaded/imported several Microsoft Word documents into a Confluence page. The documents contain multilevel bullet lists. After the import, Confluence adds an extra empty first-level bullet before some nested bullet items. This changes the original list structure and creates…

Hello - I used to have loom and I have just realised it's a paid service I wish to delete it. So I want to delete my whole Atlassian account but kept getting sent in circles. It’s horrific. Not sure why I even have bit bucket and Trello so would also like to delete those and every trace of my email. What steps do I take?…

Hi. Does anyone know if it is possible to use a separate Confluence space as the knowledge base for a Customer Service Management (CSM) project? In Jira Service Management (JSM), you can link a different Confluence space, which is particularly useful when working with public access settings. However, I can't seem to find…

Hi team, I've rolled out JPD in my company and would love to show value statements for each idea on the public facing roadmap. These statements are within the character limit set by JPD but don't display nicely in the timeline view. It would be great if these could be wrapped. Example below.

Title: Best Jira Dashboard Gadget to Show Sprint Progress (Committed vs Completed) Instead of Created vs Resolved? Question: Hi everyone, I'm trying to build a Jira dashboard for leadership and would appreciate some guidance. We have two types of work: Operational work – tickets are created and resolved during the sprint,…

If you've spent any time in the ‘New to JSM’ threads here, you've seen the pattern: someone posts ‘migrating from [ServiceNow/Zendesk/Freshservice] to Jira Service Management, where do I start?’ and the replies pile up fast. Here's the thing most of those threads eventually land on — the tool you pick matters less than…

I am looking at creating two dashboards in JIRA: Sprint Performance: Planned Stories Vs Closed PI Performance: Planned Epics Vs Closed Our team does not allocate story points.

My Bitbucket Cloud workspace "maruen" (Free plan) has been placed inread-only mode for exceeding the 1 GB repository storage limit, and allpushes are rejected by the pre-receive hook.I have already reduced the size:- The oversized repository was "maruen/docker" (~600 MB). Its historycontained two large data files that had…

I initiated a workspace rename from <OLD_WORKSPACE_SLUG> to <NEW_WORKSPACE_SLUG> about two days ago. The rename has not completed, and I'm seeing inconsistent behavior across the UI and API: * Current status: The workspace still displays the old slug everywhere (browser URLs, API responses, clone URLs). * Retry attempt:…

I genuinely appreciated Peggy's article - Customer Service Management: Setup Guide for New T... - Atlassian Community However, I find that I have a really small team trying to tackle an internal employee base that just doesn't have the time to fill out forms. They have an IT, HR, or EHR issue and they simply want to report…