How should I organize external video URLs in Jira?

Question

Hi everyone,

I’m working on a content workflow where some tasks involve references

to videos hosted on external platforms. I’m trying to keep the Jira

issues organized without unnecessarily duplicating the original media.

For example, I sometimes need to keep track of publicly available

Facebook video URLs. I’ve come across fdown.media while dealing with

those URLs, but my main question is about the Jira workflow itself.

Would you normally store the original video URL in a custom field, keep

it in the issue description, or use another approach?

I’d also be interested in hearing how others handle external media

references when several team members need to review the same source.

Arkadiusz Wroblewski · Answer

Hello @edwardjames

A dedicated URL field becomes useful when every task needs a consistently structured source field, as Tobi mentioned. For occasional references or several videos on one task, named web links are a simpler starting point. 👀🧙‍♂️

Best,

Arek🤠

Tomislav Tobijas · Answer

Hi @edwardjames ,

I'd say it depends on the case and the requirement. If it's tied to a workflow and you, for example, cannot/should not transition a work item without a video link, I'd probably use a custom field, as you can put conditions or validations in the workflow tied to it.

If it's just a reference, a description or comment should do. 👀

On the other hand, the new work item view is rolling out, so maybe adding external links to videos could also be a way here (previously we talked about web links) > more info here 👈

At first glance, I'd say go with a custom field, but keep in mind that it can store only one URL (not multiple) 🤔

Cheers,

Tobi