Atlassian Community

Buen día,Actualmente facturamos mensualmente dos productos: Jira (Standard, 12/12 usuarios) y Service Collection (Standard, 19/19 usuarios), por un total combinado de USD 558.60 al mes. Sin embargo, el uso real de nuestra organización se limita a Jira como herramienta de mesa de ayuda. No tenemos claridad sobre qué…

Hello Atlassian Support, I would like to request a change to the Workspace Short Name used in Atlassian Home Projects. My current Workspace Short Name is: JAEGA However, this appears to have been generated automatically and is missing the last letter of my intended name. I would like to change it to: JAEGAP My Atlassian…

I am trying to create a new project in Jira cloud (not enterprise edition). I want to share settings with another project. I am an organisation admin. I follow the instructions on Atlassian's website, but the is no option to select a project to share settings.

Replace bank card, old bills cannot be deducted.

Good morning, I'm new to the Atlassian environment. While exploring the environment, I came across the Strategy Collection, which includes Jira Align. As I understand it from the 2026 keynotes, Atlassian and the partners is currently using Jira Align to manage entire projects. The thing is, in the courses open to the…

How to create a login for a new guest to register in their cards?

Hello! How can I add another person, who has also registered with trello, to a trello board, which I administe?r Kirsten

Hi, Can anyone provide advice or recommendations based on the following requirements? * Due to ISO 27001 and GDPR compliance, we need to back up our Atlassian data (Confluence and Jira). * Data restore is not a strict requirement, but is nice-to-have. Like, exporting Confluence to HTML is acceptable for our needs. * The…

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We discovered an issue with the Plans for one teams initiatives, that belonged to an ongoing program these were from the Jira software space shown as done and when viewing the parent you could see the status and from Plan itself you could see the green progress however regardless of the view or filter set and having…

Jira & Confluence users and I’d love to hear from you! 👀 I’m from the marketing side, so I don’t always get to see what’s happening on the technical or day-to-day user side of Jira and Confluence. There’s a lot of talk around AI, Rovo, automation, agents, knowledge sharing, and connected workflows. But I’d rather hear from…

Steps to Reproduce: * Open a Jira board's Backlog view * Select an issue * Reload the page * While the page is still loading, click into the "Search backlog" field and begin typing * Observe that keyboard shortcuts are triggered by the keystrokes (e.g., typing "c" may open the create issue dialog) * Focus is pulled away…

I am currently struggling setting up space screens with the right fields as in Cloud it only shows the Name when searching for field to add. Which is not helpful when managing spaces for multiple areas who use similar naming conventions but different field types. In Data Centre I was unlikely to get this issue as the field…

our company has a security and IAM hygiene practice to not only deactivate, but also delete identities from applications if users are not working at the company anymore. We also need to do this from a control and compliance perspective. We are going to automate to delete deactivated users 30 days after they have offboarded…

buenas como hago para realizar un proyecto con scrum? no me deja elegir con que trabajare. hay q pagar de ser asi me explican?

Is it possible to perform a mass "find and replace" operation in Confluence, similar to using "Control + F" and replace, to update all instances of a specific text (e.g., "Company A") with a new text (e.g., "Company B") across the entire platform? Our company is undergoing a minor rebranding effort, which involves…

Well I guess this explains why there's not been much Atlassian activity here lately: https://www.atlassian.com/blog/announcements/the-next-chapter-for-compass The gap with respect to Jira integration seems significant:…

Beginning August 24, 2026, we’re starting a rollout that updates Bitbucket Repository attributes in Jira Service Management Assets to use Bitbucket workspace-scoped search. What’s changing Bitbucket Repository attributes will search only the Bitbucket workspaces configured for that attribute. This update helps Assets…

Hi Atlassian Community, in Jira Cloud, when I open an issue from the filter/search results page, it now opens in a right-side panel instead of opening the issue as a full page. I do not see any setting for this in the three-dot menu or in the filter view settings. The tooltip on the icon says “Open work item”. I have…

Hi, I am the Master Admin for all workspaces in our company. The team is required to log their weekly activity hours, but I’ve noticed that some employees aren't doing it. Management has requested that any idle time be recorded under a specific activity, but employees still aren't logging it. I was reviewing a few…

I can no longer type a specific time into a due date. I can only select from the drop-down menu, and the earliest time is 9 a.m.

We are assessing the Microsoft Entra ID integration available in Jira Cloud Automation. For built-in Entra actions, authorisation creates the Atlassian-A4J Enterprise Application and requests permissions relevant to the selected action. For the custom Entra request action, we provide our own App Registration, client ID and…

Native approvals landed in Confluence Cloud this summer, and they are good: approvers, due dates, an editing lock while a review is pending, an activity log, and a space-level switch that blocks publishing until sign-off is complete. If you have been stitching approvals together out of statuses, comments and automation,…

In Studio, the Reasoning setting (Quick answers / Think deeper) only appears on the main agent's Details page — subagents have no reasoning control of their own. When the main agent routes a request to a subagent, does the subagent execute under the main agent's selected tier and model, or does it run at a fixed default…

Is there a way to manage versions in Compass? Specifically in such a way as for these versions to be made available in Jira so that work can be assigned to them? Open to guidance from anyone using compass and working with releases/versions/deployments. 

Hello, I am experiencing a very frustrating issue with my Loom/Atlassian account, and I would appreciate help from anyone who has experienced something similar or from someone on the Atlassian/Loom team. On July 29, 2026, I received an email from Loom informing me that I had started a free 14-day Business + AI trial, which…

Hello Folks, Hope we're all learning and exploring to make use of Rovo and Forge from our respective implementations. We're having some good idea on Rovo agents - using and customizing existing agents, creating new agents and leveraging them within our ecosystem. Now we're taking it to the next step and started exploring…

Hi Champions, I'm working on a Jira field governance challenge and curious how others are tackling it. The problem: when I want to modify or deprecate a Jira field (e.g., rename a value, change the field type, or remove it entirely), I can easily see where it's used, which projects have it on their screens or schemes. That…

I own lleyam.atlassian.net and need to recover administrative access to that existing site. I can authenticate successfully to my Atlassian account, but it reports that my account does not have access to Confluence on lleyam.atlassian.net. I have accidentally created additional organisations/sites while trying to recover…