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I’m trying to use query-based swimlanes on a Jira Cloud Kanban board, but no swimlane headers are ever displayed. All issues appear in a single flat lane, even though: * Swimlanes are configured to use Queries in Board settings * The JQL for each swimlane is valid and returns issues in the issue navigator * Those same…

Dear the community, I’m currently working on a content inventory project for our Confluence spaces. The goal is to export all pages along with their metadata — including Page ID, Title, URL, Parent Page, Status, Created/Updated Date, Creator, Last Modifier, and Access Restrictions — to help us audit and update our…

I hadn't used my Confluence app in a month and when I try to reactivate it using the "Try" option again I get an error saying they "ran into a snag". Since there's no direct way of contacting support, anyone have an ideas of how to get the app reactivated?

Bonjour, Je souhaiterais mettre en place un fonctionnement permettant à tous les clients d’une même organisation de partager automatiquement les demandes créées dans Jira Service Management (JSM). L’objectif est le suivant : * Lorsqu’un client crée une demande via le portail JSM, celle-ci doit être automatiquement visible…

How do I adjust the letting between the lines? In default mode it leaves too large a gap. Thank you

Hi everyone, I have a specific use case regarding the new Confluence Databases feature in Confluence Cloud, and I am hitting a major roadblock regarding permissions. My Use Case: I have a master database with 5 columns located on a page within our space. This page and the database contain sensitive data, so access is…

When I click on a linked card from another board and then close the card, I stay on the board the card is linked to. The linked card is native to board 1 and linked on board 2. When I open the card on board 2 it takes me to board 1. When I close the card I stay on board 1. This requires me to go into my Trello workspace to…

Olá, Identificamos que o MCP JIRA ITSM performa com maior lentidão (~8 minutos) na ferramenta Copilot Studio, quando comparado ao uso nas ferramentas Claude e GitHub Copilot (~1 minuto). Alguém têm experienciado algo parecido? Conhecem alguma solução?

Hello, We are not receiving Bitbucket verification emails. Can you check if this is blocked on your end please. We've had this issue in the past and you've been able to unblock it for us. We suspect the Bitbucket account was created before the email was set up, resulting in a bounce and an auto-block of the email. Thanks

Is there an API (GraphQL or REST) to programmatically retrieve Rovo Agent conversation histories from Studio (Live conversations enabled)? We're looking to: - Access conversation data programmatically - Integrate with external tools/dashboards - Archive or analyze conversation logs What options are available?

Hello! Last month I signed up for a free trial and it was upgraded to a premium plan without me being notified. Now I’m being asked to pay $24, otherwise my account will be deleted. I don’t want the premium plan, but I can’t cancel the subscription, when I try, an error message appears. What should I do?

Why was ConfluenceDatabaseEditTool available during one successful Rovo operation, but unavailable in subsequent attempts? Rovo successfully updated two fields in an existing Confluence Database. We confirmed that the changes were saved in the database, and the execution message referenced ConfluenceDatabaseEditTool.…

Hi Bitbucket community! We’re thrilled to announce that Tests is now in open beta for Bitbucket Pipelines! This new feature for Bitbucket Cloud Standard and Premium workspaces introduces a single place inside your repository to: * See the health of every test over time * Drill into detailed execution history for each test…

Just a question. My free trial account is set to a business plan without notifying me by email and my approval. I haven't set my payment details. In the Q&A is stated about the free trial: Once it ends, your account will automatically downgrade to Starter Free (unless you’ve added a credit card during the trial).…

Hello, I'm looking for some guidance in setting up a global automation rule in Jira. The rule will look to a specific project board (board name is PMO | Project Requests) and when a project task type of "Project Request" comes in and the label of "Recurring" is then assigned, a web request will be made to create a new…

How do you edit the list of fields (highlighted) included in the 'Details' portion of an Epic ticket after the ticket has already been created?

Hey all, I want to find a way for adding pictures in my Jira, and not in the comment / Attachments. For example, the marketing team, want to add 7 pictures and choose only one of them. I would like to have a custom field or something like this, where i can add the final picture that the team selected, any idea's how i can…

I want to protect some fields on an Issue of a specific project so they are not editable for users but automatisions can edit them.

Hello team! I have a question regarding the Jira Service Desk HR Project. I am trying to achieve the following: All users can create a Jira HR Service Desk Request, but: * Only certain user groups should be able to:* See certain fields; * Edit certain fields. An example of the situation: we want to relocate an employee…

I have a Developer Notes custom field and would like to restrict its visibility to admin users only. Is that possible? Thanks! Tom

Today, I made 2 accounts with 2 email. I didn't set my 2 accounts for premium plan, but the site automatically signed premium plan. I tried several times to change plan and 'Something went wrong' message applied. Can I make my account for free plan? Or can I delete my account? Thanks for your help.

When trying to submit my Confluence ticket for SharePoint, I receive the following error message. Can anyone please please assist me?

Hello, my full name consists of 4 names, while my public name is only 2 names. I have the option of using my public name outside my organization, but internally, it displays my full name. How can i change it so that my public name is the one used across all apps?

The Core Concept The solution provided here can, of course, be expanded and customized with different designs. The key is to understand and convey the underlying logic. First, a request form is designed on the Customer Portal as follows: Automation Logic Next, if the user selected as the "Coverer" meets the necessary…

There are plenty of metrics available in Jira, but I’m curious about which ones Scrum Masters genuinely find useful. If you had to choose only 5 metrics to put on a Scrum Master dashboard, what would they be and why? Some examples I’ve come across are: * Burndown/burnup * Velocity * Cycle time * Lead time * WIP * Carryover…

In Jira Dashboard, I am trying to locate a start and end dates when creating a bar graph to show the quarterly report dates for the Australian financial year. Commencing on the 1 July 2026 and ending on the 30 June 2027. This would reflect the number of ticket requests raised by Jira customers. Unfortunately, I can only…

Hi everyone! 👋 As marketers working in the Atlassian ecosystem, we all know that creating LinkedIn content consistently is one thing, but coming up with fresh ideas that actually engage our audience is another. Lately, I've been thinking about how to make our content more interesting, relatable, and conversation-driven…

As in the subject. Is Atlassian going to finally implement Auto Save in Trello Web version? I see many questions on the forum. Would be nice that the user voice is heard and implement this decent improvement. Benefits: Avoid losing unsaved data Avoid sync issues when document is being updated in one device, and on 2nd…

Workspace: SputnikFive (UUID {54c6f884-c96c-4f13-a63f-aae6233c2e4d}, created 2018) Repository: SputnikFive/manmakegame I can't enable Pipelines on this repository. In Repository settings > Pipelines > Settings, the Enable Pipelines toggle switches on, then reverts after a refresh. Same result in Safari and Chrome. On the…

I am trying to downgrade but it keeps saying 'Something Went Wrong'