Atlassian Community

Was muss ich tun, um die ROVO-App zu löschen?

This feature update was also published on the Bitbucket blog. Hi Bitbucket Cloud community 👋 It's Dave from the PM team with an update about a feature we've just released, one that solves a popular improvement request. When you're reviewing a pull request, it's helpful to distinguish between files that you've already…

Hey all. I just noticed, that in "Jira Admin Settings" -> "Fields" now show their translated name instead of the technical name. Example: For the backend, I have a name scheme for fields. It goes something like <Universal Backend name in English> (<Field number>) - <Field Type> "Alternative Internal Item Number (11816) -…

How can I delete a subtask in a company-managed space. I am the administrator and I use the free version

I would like to set up the Chat feature within Teams, with an Agent channel and a Request channel. However, I've started wondering what this experience will be like for everyone. For instance, will everyone in the enterprise see all chats in the Request channel? What is your experience like, if you've set this up?

Hello, 14 guests were accidentally added to a second board in our Trello Standard Workspace, which automatically converted them into billable multi-board guests. We have corrected their access and returned them to single-board guests. Could you please review and refund the two prorated charges of $412.44 and $31.56?

Hi, community members 👋🏼 I would appreciate it if you share your experience of remuneration automatic calculation in Jira. The entire workflow of my company is organized in the Jira Cloud. The time spent on tasks is recorded with the special add-on. Thus, you can calculate the amount per month: time for tasks x developer's…

Hi, Iam using Jira Premium Sandbox for the first time and running into some friction. Wanted to check if this is normal. What Iam seeing: Copying production data to sandbox is taking a long time Reviewing and deploying config changes afterward is also slow — lots of manual checking before we're comfortable pushing to…

Buongiorno, inseriti e-mail (utente) e password per accedere su atlassian il programma chiede di inserire un codice d'accesso ma, all'indirizzo indicato non riceviamo nessuna email come possiamo fare? Saluti

Been living with this for about a week and I've run out of ideas. Two things that I think are the same problem: When I pick a card up to move it, I don't get the usual tilted card following the cursor. I get a long thin vertical line. The drag still works - I can drop it where I want and it lands correctly - it's just that…

When trying to add a responder to an open Jira Service Management ticket it can't search for the responders when the Services filter is checked. It just spins and never finds anyone in the JSM tenant. My guess is a bad loop when the Services is checked. It spins on the Loading... screen when I search for a name with the…

I am trying to change the card paying for your software. I was directed to to admin.atlassian.com/billing. and was told to select payment methoid, but I cannot find that option to click. The invoice I'm trying to pay is [invoice number redacted]. Please let me know how I can do this easily as it is taking me too long.…

I thought I'd asked this the other day but then noticed I put it in the JSM group. Doh! I've had a couple of useful suggestions (Thanks!) but I'm still not having any luck so I'll ask it in the proper group this time... I have a few Jira spaces and want to allow access to one of our vendors. They should be able to access…

Why i am getting Service Collection, Monthly, Standard (USD, Default, 15-10-2025) 3 agents . If there is one user sufficient then why you are Appling 75$ for three users. Let me explain and tell me how could i reduce the JSM number of licenses. 

With so many Jira issues and Confluence pages created daily, strong data loss prevention (DLP) is essential to stop confidential data from slipping in unnoticed. Do you run daily scans on new content, or rely on weekly/monthly compliance checks? Do you adjust schedules by project, space, or data sensitivity? How do you…

Can I add Fix Version as a default filter in the "All work" view instead of it being hidden under "More filters"? ------------------------------------------------------------------------------------------------ I have a question about the filter bar in the All work view (Search → View all work items). Current behavior The…

Hi community, Our client would like a feature that limits the number of approvals to one per group in multi-group approval workflows. Specifically, when there are multiple users in a group, once the first person in the group approves a request, the remaining members of that group should no longer be able to approve or…

I'm creating JSM requests through REST API with a documented procedure attached to the REST payload. These are the steps I'm using. 1. Upload the document as a temporaty attachement using: POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/attachTemporaryfile The upload succeeds and th eresponse contains a…

We just got access to Premium and i am testing the ability to setup our opportunity solution tree in Jira Product Discovery. However i am pretty bummed that it seems you do not have the option of nested levels within a type, which was kind of the point for us. Our OST has like 3-4 levels of depth for the Opportunity type…

we would like to post weekly update in Projects App (Jira Cloud) to stakeholders. The stakeholders are defined as followers in the specified projects. The weekly digest configuration in Notifications is correct. The project is defined as "at risk". But only the owner receives the weekly email on Monday, not the followers.…

Hi, We have to renew AT-482807580 but we can't pay quote AT-482807580 Please can you help us ? Thank you !

I am used source tree version 3.4.7 before and it was very easy to copy the tag name in commit description section. But after update to version 3.4.12 now, I don't see the label in description any more. Is there any other way to copy a tag message direct in Source Tree UI instead open it in Git bash.

Hi, about 15 minutes after clone of repository, I get the Source tree Error 128 - not a git repository. The strange thing is that when i click the remote button from Source tree and I get the following error; Having trouble showing that directory Normally, you'd see the directory here, but something didn't go right. If I…

What are the SourceTree server requirements for Windows?

When i copy of dublicatw a board it gives a red sorry error on the updated iphone app

Hi, considering migrating Opsgenie to JSM and have a few questions about that: 1. Will all historical alerts currently present in Opsgenie be migrated to JSM, or is only a specific time period migrated? 2. After the migration, what happens to alerts that are older than the JSM retention policy? Will they remain available…

Hi, I’m experiencing an issue with the Use Agent action in Jira Automation. Every execution of Use Agent fails with: Error returned from RovoBad Request (400) This happens regardless of: * which Rovo agent I select; * which prompt I use; * whether I use smart values; * whether I include the Jira issue description; *…

Failed to assign Project Lead on Project Setting -> User&Role page even if the engineer was included into this SD

Hello, Somehow it's ended up that my single account has two universes: in the first one there are my own documents that I've been collecting, and in the second one there's access to shared pages. And for some reason, depending on Confluence's mood, I end up in one universe or the other. The problem is that I've now lost…

Hi all I am looking to certify my self on Atlassian and would like some advice on where is the best place to start, what the cost structures are, is there a "Full Access" to all certifications-type of case, etc? I am currently very familiar with [Cloud] Jira, JSM, Confluence and basic Bitbucket and would like set my…