Atlassian Community

Hi all, We're currently reviewing our Jira Cloud setup and want to make sure we're properly prepared for any unforeseen circumstances (accidental deletions, corrupted data, failed migrations, security incidents, etc.). I'd really appreciate input from anyone who has been through this or knows the right process.…

Hi Atlassian Community, I’m currently managing content for Magis TV, and I’ve been using Confluence to draft and organize game descriptions, updates, and mod changelogs. However, I’ve run into a frustrating issue: Whenever I edit a Confluence page that contains multiple images or embedded media (such as screenshots or…

I have 2 Atlassian Accounts, and I'd like to be able to use Rovo MCP to connect to both at the same time. I can't do this in Claude or any other place, as it keeps the same OAuth.

None of my cards show up on the Android app widget (on a Samsung Galaxy S20 FE). I've tried logging out and in again, clearing the cache, rebooting my phone, reinstalling the entire app, but nothing helps. I've been trying to search for a direct contact to Trello/Atlassian (there isn't one), browse the Trello support site,…

We used 'Backup Manager' from JIRA and the project disappeared. Trash - I couldn’t find a record. Audit Log - I couldn’t find an entry for Project deleted or any related subjects. Note: The downloaded file doesn’t exist.

1、The file "bitbucket-pipeline.yml" has no syntax errors. Manually executing "Run pipeline" will result in a successful execution. 2、The Runner ID is also accurate.

Was reading about this - Data belonging to 3.75 million patients was exposed in the CareCloud breach. The breach reportedly exposed medical records, payment information, addresses and government IDs. It got me thinking about something like that in Jira and Confluence. People are constantly attaching customer details, IDs,…

Since yesterday, I and other PMs have been flooded with Jira notifications about tickets being reassigned or changing status. We didn't use to get those, only when tagged on comments. We are reporter (and watchers) on those tickets, but we didn't change any setting to incur this new notification wave. How do I stop this,…

If you’re asking this question, you’re probably trying to figure out whether you can roll out JPD across your organization with the right controls in place. Can you standardize fields, enforce consistent workflows, and manage governance at scale? The answer is yes. The path just looks different from what you might be used…

I have created a table in confluence and the lines and colours are not showing up as usual

I would like a remote session where in i can share screen and show you what i am seeking help. We are using JIRA with Zephyr add in to manage Requirements , test cases , defects . I want to link test cases and defects bidirectionally . Test plan -> Test case ->test cycle -> defect - we have at present Defect -> Test case…

Hi, Space administrator is able to add customer to space but not add the customer to the organisation within the space. Is there a limitation for this? Appreciate some help here! 

Hello, How we can check which automation uses most steps , in usage we can see only cumulative steps used but no stats per rules, also in old usage page we can see how much time it runed but i cant check all of them. maybe Atlassian is going to add some deep dive export or usage stats?

All our projects are created using a standardised project template with a common set of workflows and fields. However, some projects do not require most of these fields. In our on-premises environment, we used the CreateIssueDetails URL with query parameters to pre-populate fields. This allowed us to provide a customised…

Hi My guest users that were able to sign on and use the space to which they have been allocated are losing access. There is no obvious indication as to the reason for it: They appear on the Atlassian user admin screen with guest access, and also still appears on the space access screen with the guest role. My searches lead…

Hello Bitbucket Support, One of my Bitbucket Free workspaces is read-only because it exceeds the 1 GB workspace storage limit. Before considering any history rewrite, I would like a server-side garbage collection and storage assessment. An authenticated REST API check on 6 September 2026 returned 103 accessible…

Hey Community, I've been experiencing some issues with BitBucket and Slack integration. After I connected BitBucket to Slack and configured whats needed, it works as expected but now if I try to change some settings on BitBucket side, the settings wont load. It's like this for a few months already

we want test jira project to clone of the bug management project,not tickets.we are planning to implement Self RCA forme.could you please suggest possible ways to do this without impacting production? and other concern is if we change the test project,any impact will be in that BM project.

Dear Trello Support Team, I am writing regarding my former Trello/Atlassian account, which was registered with an email address in Russia. On October 10, 2023, I received an email informing me that Atlassian was winding down its operations in Russia and Belarus and that my account would be terminated within 30 days. The…

We want to integrate JIRA and Google Workspace for our organization. Our primary goals for this integration are to streamline user management (auto-provisioning and deactivation based on Google accounts) and optimize our licensing costs by utilizing guest accounts for external partners. Could you please review the…

When a user fills out a Form on the Customer Portal, the form data is attached to the resulting Jira ticket. I need to access the specific field values entered inside that portal form (programmatically or via automation).

Hello, I am leaving my current employer, and would like to retain my Atlassian community posts/interactions over the years under my corporate account. Is there a way to transfer just the community portions over to my personal Atlassian account?

Our Bitbucket Standard subscription deactivated today, 5 September 2026, without our having cancelled it. We are attempting to reactivate it from Admin > Billing > Manage subscriptions > Inactive. When we click the reactivate action and proceed to payment, the request never completes - the Actions control shows a loading…

I have the project in my local pc with a git repository in bitbucket but I can not find it in the bitbucket web dashboard nor see settings of these projects. How can I find them in bitbucket web dashboards? Thanks in advance

There was a UI update for which quick actions are available under a comment. Quickly creating a task as one of them. This is now hidden behind the three dot menu all the way on the right. I would like to either - have the ability to customise which buttons we see as quick actions for my organisation - or for the task…

We lost access to our Organization Admin account for fdtigermaster.atlassian.net. No one in our team currently has admin privileges. Please help us restore admin access or assign a new Organization Admin. We can verify ownership via our company email domain.

Hi, I'm having trouble creating new pull request on /pull-requests/new. app.251220f92d2d675b056fc945e55c928f6fb92cda.js:sourcemap:1 POST https://bitbucket.org/!api/2.0/repositories/${workspace}/${repository}/pullrequests/?fields=links.html.href 403 (Forbidden). I'am able to push code from my local repo to bitbucket cloud

HI I can login to atlassian but not in bitbucket. I don't have the access to the authenticator app, and nor have the recovery codes. The user is also not managed by the atlassian, so the account owner can't reset the 2fa.

Hello, I’m having an issue with the billing status of my Jira site: sebasj2410.atlassian.net. My current Jira subscription clearly shows: * Plan: Free * 1 user * Payment method: None * No active Premium subscription is shown in the billing panel However, I received an Atlassian email stating that a Jira Premium Monthly…

Hi team, I am looking to implement RAID management in Jira. A better way than capturing it in a text box. Could you please help me with how best I can implement it? so that I can also generate reports and call out high risks, dependencies, etc. I was also curious about if I can use Atlas to achieve the same. Looking…