Atlassian Community

My company email address has changed, and I no longer have access to the old email address used to create my account. How can I update my account with my new email address?

Ao conectar o OpenClaw ao Trello MCP oficial, selecionando somente uma área de trabalho, aparece “Permissions are blocked for these workspaces”. No painel administrativo, read_trello e write_trello estão permitidos. Os domínios compatíveis também estão habilitados, incluindo o retorno local 127.0.0.1. Refazer a autorização…

Hi Trello, One of my staff did received a board invite from a ex-staff email account. We believed it is a phishing scheme. We like to seek your help to confirm.

I am trying to build out an automation that uses a rovo agent to score a ticket based on set parameters, and then updates the custom field with the score as well as adds a comment with the reasoning that the agent used to reach that score. I currently have my instructions set to "respond with a valid JSON object only". And…

Is there a way to display the work type name (formerly called the issue type) as a field in the work item details view—the screen users see when they open a work item? I’m not looking to add it to the create or edit screen. I’d like users to be able to see the work type name in the details area, alongside other fields. I…

Hello, Consider this usecase: Deployed Migration 001 along with Feature F01 as a major version (v2.0.0) A month later i added a small enhancement F02 that required Migration 002, the upgrade was decided to be a minor version update by forge (v2.1.0) When I release the forge application to my atlassian site, the migration…

We are setting up CSM to be the portal for a number of custom organisations. In some of these organisation there is a partner organisation involved, who can raise requests for those organisations. For every request it needs to be clear which customer organisation it concerns, and what entitled product. What are possible…

Approver granted me access last week and able to access. But this week again its locked. Been requesting access by the approver has not receive it. Any idea who could i reach out for help?

On Wednesday, 14 October 2026, I attended the AI Business Analyst and Team ’26 Europe Highlights event at Atlassian Sydney, located at Level 6, 341 George Street. The session brought together members of the Sydney Atlassian Community to explore how the role of the Business Analyst is rapidly evolving through the use of…

Estimated time to read: 5 minutes TL;DR: Atlassian deactivates inactive free Jira and Confluence sites after 40 days, providing warnings on days 26 and 33, with permanent data deletion occurring on day 55. Users can prevent deactivation through UI activity and request data restoration within 14 days of deactivation via…

We are having an issue with a few people using the mobile app. The content of the Trello cards is missing, although it is actually there and has been entered from a laptop. Sometimes it appears after having the app open for about 10 mins, other times it still never shows up.

The AI has really exhausted my patience!! I have a Samsung S10e running Android 12. I have no recourse except to manually turn off Do Not Disturb and turn my phone sounds up to maximum the entire time I will be on call. I have verified all of the settings multiple times. I have updated the app on my phone, and have…

Hi all, My co-founder passed away recently, and he was the one who managed our Atlassian site. It looks like it was deactivated for inactivity, and the warning emails went to his inbox, so I never saw them. A lot of important company information lives on that site, and I need it both to keep his work going and for some…

We are unable to tag the employees instead of requestor.

I created a new Jira Free site today at about 1:40 PM ET on October 13, 2026. During first-time setup I chose the Project management template and named my first space. Since then, Jira shows only this message: "You're almost there. It looks like our database is taking a little longer than usual to sync up. Wait a few…

We need to track the history of changes made to the Sprint / Fix Version field for a filtered list of Jira tickets. The purpose is to understand how the Sprint / Fix Version has changed over time and to report on these changes to Anil Sir as he has asked for this report. We are looking for a report containing the following…

Hello, I'm facing an issue receiving incident voice call notifications in Jira Service Management / Opsgenie. We performed several tests and observed the following behavior: Voice call notifications fail when the phone number belongs to the VIVO carrier in Brazil. The same configuration works correctly when using phone…

I am trying to use the built-in script "Mirror Bitbucket Cloud repositories" with the below fill in. Team: {workspace_slug} Target project: {project_in_bitbucket_data_center} Bitbucket Username: {bitbucket_cloud_email_adrress} Bitbucket Password: {bitbucket_cloud_API_Token} (with bitbucket scope -> repo:READ and…

Cassandra 5.0 service starts without errors in the logs, but the application container cannot establish a connection to port 9042, resulting in Connection Refused. This occurs even when using size: 2x and sufficient memory. Observations: * Logs: Service logs show successful startup with no JVM errors or disk warnings. *…

I have a user that had an account left the company and came back, since then he cannot get into Jira. I have tried to remove his old account, invite him back nothing works. He has worked with out IT department to see if the emails were blocked they are not. Please help.

I have been attempting to come in contact with a Sales person via our Support portal and online forms so that we can move our monthly billed, individual service use, combined into Teamwork Collection Enterprise. I've filed at least 2 tickets over the course of several weeks and have gotten no response at all from anything.…

We have Trello available for all user in our tenant. The issue is that it is sending chats out beginning of the day and end of day. This user is not using trello did not ask for trello chats and there is not way I see to stop the chats being unsolicited. this is not all users. just a few. need to know how to prevent chats…

Wondering why these are being retired and what I can use to get the same insights?

Hi, For the past 40 minutes I've been running into errors trying to access my Atlassian workspace? When I navigate to <prefix>.atlassian.net I get stuck in a redirect loop. I'm able to access admin.atlassian.com but I'm unable to manage users, invite new emails, or manage groups. Is anyone else having these issues? I tried…

As we collect more and more feedback from you, we wanted to share the current functional limitations (and their eventual workarounds) in Jira Product Discovery: Importing ideas has limitations You can import ideas into a project using a CSV import, however: Field settings, views and project settings won't be brought over…

I've been able to create a flow to email particular users when a new attachment has been added to a confluence page. However, I'd like users to be emailed when an existing document has been reuploaded on to confluence. I make updates to documents that are on confluence and upload the new versions of those documents with…

Hi, i want to delete my account but i always get this message: "User is last billing admin of a transaction account that has one or more non-cancelled subscriptions." I deleted and deactivated everything i could, but it doesnt work. Can someone help me? I just want to delete everything :(

Hi everyone, I'm looking for some guidance on a repository size issue. A few days ago we removed some large files that had been committed by mistake. We rewrote the history and force-pushed the cleaned branches on 2026-10-10/11. A fresh mirror clone is now much smaller, but the size shown in Bitbucket hasn't changed: -…

I filled all the fields but there is no send or submit button to send the request