Atlassian Community

When we create a new work item; Jira shows a popup "You created a work items..." and if you are creating multiple work items the popups keep on showing one after the another. Sometimes they need to be closed one by one. Atlassian should get stats on how many users actually need the popup and use the link that comes with…

I have created some dated statistics in Excel which I had to export as a csv file as it is a supported file type for Confluence database import option. I found that I couldn't use the import to also create the necessary columns, I had to do those first, which was ok. However, upon reviewing the import, I noted that all the…

Is it possible to use Confluence Automation to transfer the status of a Confluence page to the table containing the page properties on the same page? Ideally, I’d also like to include the author of the last edit. I’d really appreciate any advice.

@Sakshi Verma Necesito que me ayudes con la devolución o reembolso de mi dinero yo solo aprobe una usuario y lo utilice para un usuario mi confluencia todo este mes, para mi estudio [screenshots redacted] personal y me cobran 33 $ que es esto. Adjunto la factura si desean pueden revisar mi consumo mensual solo estoy yo y…

Agregué por error a varios observadores a mi Workspace de Trello Premium y los eliminé en menos de una semana. Me han cobrado una suscripción anual por estos usuarios y solicito el reembolso, ya que fue un error y no usaron el servicio. El cobro fue realizado hace menos de 30 días.

Hi, I want to use a SVG file as navigation map with multiple links to other confluence pages. I've integrate the SVG file by typing '!' and then selected the attachment (thanks to the tipps here in the community). Unfortunately the links in the SVG file don't work any more. When clicking on the SVG the preview is opened…

How do I delete my Atlassian account? When I click on the delete my account button in Account Preferences, a pop up says: Your account can't be deleted because: * User is last billing admin of a transaction account that has one or more active entitlements. What does that mean? Very frustrating/shady trying to delete an…

Why do my due dates no longer show up on the front of my trello card and how do I fix that? 

I’m trying to understand how to configure the Incident Command Center to initiate a conference call during a Major Incident. From what I can tell, this functionality is tied to the Opsgenie integration, and it appears that our integration is already enabled. However, the available documentation has not been very helpful.…

Hi, really hating the new menu bar changes. Especially having to customise the new horizontal menu for every board. Is there any way to revert to the old menu format?

The new account registration that we currently have in mojang bugs jira is that when I wanted to create my account in mojang bugs to report what I should detect something strange in the minecraft game so I had to sign up and put my microsoft account to have verification success and wait in my outlook emails and I received…

I am trying to place links to Project Resources stored on a company SharePoint Site in a Confluence Team Space. How can I do this?

Hi Community, I am searching a way or app which enables to see previews of attachments on issues. This is already possible for images, but unfortunately files like excel, word or pdf do not have a preview. Thank you for your help! Moritz

Аккаунт был зарегистрирован на почту с номером телефона, которую яндекс аннулировал безвозвратно и отказывается помочь получить письмо с кодом для авторизации. Сколько я не билась в эту дверь - бесполезно. Авторизация в atlassian на компе вылетела, но на телефоне осталась. Но в приложении нет доступа к смене почты. Нужно…

Okta is really good at managing identities. It can create users, manage groups, assign applications, and automate a lot of the repetitive work around user lifecycle management. Jira Service Management is good at something different: requests, approvals, workflows, etc., So what happens when you put the two together? The…

Hi all, I’m trying to understand how Atlassian/JSM teams are handling employee access to AI tools like ChatGPT, Claude, Copilot, Rovo, Perplexity, etc. For organizations using Jira Service Management internally, where does this workflow usually belong? - JSM request type + approvals - JSM Assets/service catalog - IAM/IGA /…

How does your organization document complex workflows with conditions and functions? I'm looking for tips and best practices on how to easily document conditions, automations, and functions that are used in workflows in my organization. We have functions that automatically transition tickets, create sub-tasks or other…

The institute has already done the transaction for the subscription of Jira standard. I want to delete/ remove the payment card from my account, as payment is already done. The subscription is for 1 year and payment is already done. Inform me the steps to delete the added payment card, for my subscription, without adding…

I’ve been thinking about access governance and one question keeps coming up: How much audit information do teams actually need? For example, should an access audit record only capture major events like: * Access requested * Access approved/rejected * Access provisioned * Access revoked Or should it go deeper and capture: *…

Hi Community, While reviewing our Jira Cloud audit logs, I noticed a user was created, added to several administrative groups, and subsequently removed. The audit log shows the author as JIRA, and the account is no longer present in our user directory. I found an Atlassian Community profile with the same name associated…

In relevance to Understand data residency | Atlassian Support what exactly is "AI data"? I can't find any definitions or further understanding to what this term means. An official answer/resource would be great, as this is for company data compliance. We can't attest to data being held in a region for a platform when there…

As organizations grow and digital ecosystems become increasingly complex, efficient IT asset management isn’t just beneficial—it’s business-critical. Join us on August 27th for an exclusive panel webinar, IT Asset Management at Scale, featuring experts from a Customer at a global investment firm Osttra, Flexera, and…

Every time I need to use trello , trello makes me create a new password to login. I am sick of doing this!

Hi, I see that Jira configurations do not maintain 'history of changes'. There are not revisions for configurations of fields, screens, boards, projects, roles and schemes. The only place to see these changes are in the Admin audit log that only records the event, but not the difference, 'before' and 'after' states. Then…

Hi Team, Looking to get access to who made a change to some of our automations. This change was made around SEP25 but within my access to the audit logs I can only go back to February 2026. Also, are we able to have visibility to the backend database storing the records for our Jira site? Please can you offer assistance.…

The audit log retention cap is 180 days and as far as I can tell there's no way to extend it. For anyone who needs to answer questions further back than that (compliance evidence, "who had access to this project last quarter", proving a permission change happened), what are you actually doing? A few approaches I'm aware…

Hi Atlassian Community, I’m running into a persistent permission error when testing anonymous (unauthenticated) ticket creation on our Jira Service Management Cloud site, and I could use some fresh eyes on our setup. Error: "Couldn't send request: You do not have permission to create requests using this Portal." Current…

We manage private teaching-material repositories in the <span>nvidia-dli</span> Bitbucket Cloud workspace. The <span>teachingkits</span> group has read access to six private repositories, and our prior process was to add a list of users from a text file to that group via a script. Our old script used this legacy endpoint…

I’ve been looking into the lack of a simple way to duplicate an entire Jira Service Management Assets schema. I built a small Forge prototype that can now clone the schema structure end-to-end, including: object types parent/child hierarchy attributes object references, including references between object types It does not…

Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team. i cant access my https://quickok.atlassian.net/jira/core/projects/ page. Can you help me please?