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I have merged my master into Preprod and my pipeline starts failing. In my prod org its showing succeeded but its failing in bitbucket

Hello, Im an ADMIN in the bitbucket of our company, is there a way for me to reset the OTP of a user if the user is not receiving any OTP on his device

Hi Bitbucket Team, Regarding the deprecation of Bitbucket native Issues and Wiki features for our workspace Is there any way to temporarily access or restore these features? How can we export or retrieve our existing Issues and Wiki data? Any guidance would be greatly appreciated. 対象ワークスペースのBitbucket…

My Site was deactivated, for just 1 day. I found the option to reactivate, but when I try to do so, it gives an error message. Already tried incognito mode and chache deletion

How can I get back the ability to see each custom/quick filter as buttons instead of a dropdown? According to this video, I should be able to toggle on individual custom filters: https://www.loom.com/share/c771d3e05975484ebb99a3e1b21a1652. However, I don't have the option:

I created an issue type Epic, I put the status "Backlog" and when I go on my kanban board, I don't see my issue. Why? Thanks

Hi all, We're using Jira Product Discovery for roadmapping and have hit a gap in how time is modelled on ideas. Our current setup Target Quarter: a multi-select field we created so an idea can be tagged with more than one quarter. It groups and filters well, but it can't be used on the Timeline view. Start date and Target…

Hi all! I have a project called "Leads" with a Sales template, in which the tasks may go to status "won't do" or "closed won". As I understand, these status are equivalent to the end of the process. But Jira is still listing these tasks as Open tasks when you go to Open issues filter. Even if you have a deadline defined…

I use Trello every day for work. Today I clicked the bookmark in my browser as usual and have been logged out and can no longer log in. The email address I normally use to log in is not recognised, and I did not receive the password recovery email I requested. I have now managed to create a new account using the same email…

I want to ensure that certain practices should be followed by the team while creating the JIRA issue. While the issue creator is clicking the create button, In case those practices are not followed, then I want a pop-up message to be displayed to the user and the issue shouldn't be created until the required practice is…

I deleted my account but am still getting charged as obviously didn't cancel the subscription. Now I can't find any way of getting in contact with trello to cancel the subscription and can't login to my account to end the subscription as I have deleted my account. Can anyone help please?

Hello Atlassian team, On October 12, 2026, at approximately 3:15 p.m. Pacific, I used “Delete View” to remove a newly created view in Jira Product Discovery. Afterward, all remaining views appeared empty, including “All ideas” and “Use Cases.” I selected “Delete View”; I did not select and delete idea rows. Here is what I…

Hello Community, I know we can see which users engage with our Confluence pages through "engaged" / "not engaged" labels in the analytics sections. I was wondering if we can see how far users go when reading a Confluence page ? I'd like to see who reads the entire page, and who stops reading after one or two paragraphs ?…

Hello, I am from Romania and I am the accountant for a company that collaborate with atlassian. Can you send to meg the tax residency certificate for 2026. Thank you

Does someone had a problem with Atlassian sales support when they are not answering for 11 days on request about Premium Academic client who wants an upgrade? Via PPC we are not able to create quota technically. Support ticket is in status "New" for 11 days already and nobody reacts. Twice I used Live chat with Agent in…

Subject: Urgent Request for Access to Confluence Workspaces (MIPI & HDMI Projects) Dear Confluence Support Team, I hope you are doing well. I would like to request urgent access to the following Confluence workspaces: 2026.2_MIPI Example Design Validation - IP - Confluence 2026.1 HDMI 2.1 Release Convergence - IP -…

All documentation about this is wrong. To see the Preview Pics in the Jira tasks, go to View Settings and toggle "View previews"… That is a lie. View Settings has nothing in it like that now. How do I get my Preview Pics to show up now?

Hi Community, perhaps someone can help us please with some information. We opened a support ticket on October 1, 2026, but haven’t received a response from Atlassian Billing Team yet. The situation is becoming critical for us, as our trial versions (Jira and Confluence) expire this week and we could lose all our test data…

Designing an exhibition stand involves more than creating an attractive layout. Teams need to manage concepts, revisions, materials, branding, technical requirements, deadlines, and client approvals. AI could help with some of these tasks by generating initial design ideas, organizing feedback, creating task lists, and…

Hello everyone, I would like to consult you regarding the following matter. ◆ Situation We are currently planning a migration from the DC version (Jira Core) to the Cloud version. We have received a request to implement the following configuration: ◎ Proposed Configuration ・ Jira REST API ・ Authentication via Personal…

Hello, Whether on a computer or Android, when I add a comment to a card on a shared board, everyone can see it in the board's general activity feed; the same happens when I attach a photo. How can I prevent the comment from appearing in the board's general activity feed, so that it is only visible when someone opens the…

Hi everyone, We’re trying to build an enterprise reporting setup in Confluence for finance / procurement / operations leadership, and I’m struggling to get there with native Databases. Our source data doesn’t always come in a clean CSV. In some cases it comes from Excel exports, and in others from JSON payloads with nested…

Hi I am looking to do reporting on my team using the original estimate field in Jira and the time they log in tempo. Just want to know whats the best way to report this. Right now the tasks are in various projects and I need to be able to report by project and user on time. Is there an add on app in Jira that will assist…

Hello Atlassian Admin community 👋 I’m exploring Jira Align and would love to hear real-world feedback. If you’re currently using it (or have in the past), I’d really appreciate a quick chat to learn about your experience—what’s working well and what isn’t. Cheers!

Hi Atlassian Community, I have created a Jira Automation rule where I want to update the Reporter based on the Assignee of an issue. My automation flow is approximately: Trigger: Issue Created Check for errors / conditions Check the Assignee using an "Issue fields condition" Create/perform the required work item/action and…

I am requesting urgent assistance from an Atlassian employee regarding the deactivation of my Confluence Free subscription for alleged inactivity, despite documented evidence that I was actively using the site. As a result, I have lost access to years of professional and business-related work, including business plans,…

In our company managed software I have spaces created for each of our marketing teams, 4. I would like to adjust and permanently relocate 1 work item/issue to another space. Don't want the historical context to disappear but need it to show under another space/team, their board, workflow, etc. Is it as simple as editing it…

Hi everyone, I'm an e-learning developer, and our team has received a grant from Coursera to produce an official beginner course on Jira Align ("Jira Align Essentials"), aimed at product managers taking their first steps with the tool (program backlog, Program Board, dependencies, risks, PI objectives, roadmaps, Program…

If you attended or watched the keynote from Team EU ‘25, we shared that Assets would become its own Platform App and a core part of Atlassian’s Cloud Platform offering—and now you’ll start to see what that really means in your day-to-day work. With this shift, every piece of work gains more context, and every teammate…

Does anyone have the full scoop on whether DX Service Cloud is replacing Compass and that Compass will be sunsetting?