Email blocked

Question

Hello,

We are not receiving Bitbucket verification emails. Can you check if this is blocked on your end please. We've had this issue in the past and you've been able to unblock it for us. We suspect the Bitbucket account was created before the email was set up, resulting in a bounce and an auto-block of the email.

Thanks

Samuil Enchev · Answer

Hi @Sydney Uni,

I understand this issue must be frustrating for you. I've created a support ticket on your behalf - BBS-256094. Please keep an eye on your email for updates, and we're here to help you through this.

Best regards,

Samuil

Tansu Akdeniz · Answer

Hi @Sydney Uni

I notified the Atlassian support team and they will reach out to you.