Community resources
Community resources
Community resources
Jira Service Management
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Hi, I would like to get all objects and its attribute values from an object type (here, Servers) from Assets. Can you please let me know how to do that via API in postman ?
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I could use help to help me to fully understand this please and thank you may you have a blessed day
I was wanting help to get this started and running
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I previously received help getting the Start date and that part is working but due date is still not showing up based on the jql i found. I understand that story points should not be use to equate a ...
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New Team member joined today, how to give him access to Jira , Confluence ?
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Hello everyone, For the past few days, an important process in our company has stopped working, and i'm hopping you can help me figure it out. our company has a syste that manages the automatic sale...
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I have a service desk request type that has a number of forms: 1. Customer Application Form(a form open for the customer to edit on an created ticket) 2. Internal Application Form (an internal form...
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A large portion of our user base has multiple email addresses that they use to send from. example: John.Smith@company1.com John.Smith@company2.com We also utilize SSO so John smith logs into Jira...
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Hi all, One of my client does not receive any external notification. When I go to the notification panel log under the project settings I can see information that it is blacklisted, bu...
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We have multiple projects in our Jira Cloud Account that we use for different dept routines, we created automations to send out to the sites and also send us an email when our customers update the ti...
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Hello everyone. I am implementing JIra Assets in my company, and I would like to know how the process to print the Objects QR-Code? Like do you use a specific label printer and sticker? My quest...
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Добрый день, Как канал портал Jira сделать по умолчанию на русском?
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Can anyone tell me how I can give access to the checklists for users. I have done this before but my
Trying to give a colleague the ability to see and use checklists but unsure how
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I have our org-admins group set to not add any applicaqtion access as they should be added based on other groups. My user has only org-admins group, but I can see I still have agent and customer acc...
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Hi All, please advise I have problem the workflow status I define for a project/request type is not appear on Jira service desk portal In the project page, I can see the new status and transition ...
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I try to create the report for the Asset I have and seems like it does not behave like what I expect or some limitation. 1. The data in Asset report are not daily updated. In Asset schema I have 2,4...
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Hello, Is there a list of add-ons that only bill based on JSM and not the Jira licensing? For example: Say we have over 500 Jira and Confluence licenses However, we have only 50 JSM...
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Hi everyone! 👋 We’re excited to announce an Early Access Program (EAP) kicking off in April for a brand new feature in Jira Service Management - Journeys! A way for you to automatically cre...
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Why are there team type projects at all?
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Hi Everyone, I have a situation where I need to send an "Approval" email / Notification again. Can you trigger this manually? Or do I have to move the status of the ticket back to the Approval...
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Creating a new Team managed project(Marketing), and when I create the ticket from the service desk (non customer) portal, I can assign it appropriately. But in the Request type design of the ...
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É possível criar planos Views padrões para os planos? Sem ter que criar em cada plano individual.
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Hello, we´re currently using Otobo as Ticket System for our Finance Department and we thinking of switching to JSM. In Otobo we can forward a ticket to external users (e.g. Sales) so they can take ...
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I have an issue (Issue type = Task) that needs to be cloned and performed annually. The root issue contains a list of individual actionable tasks. This can be accomplished in one of two ways. Either...
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On OpsGenie, it sends out calls and emails notifying agents of things such as planned maintenances, degraded performances, etc. I've provided an image for example. I checked my team's services, and i...
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- opsgenie
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Atlassian Community Events
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| 35 | |
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| July 24, 2025 12:26 PM PDT | ||
| July 24, 2025 3:21 AM PDT |