Opsgenie

I have changed OpsGenie call routing number from Opsgenie to Twilio and Updated the integration, call routing works fine but its asking for username and password to access Voice Mail

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi all, I'm looking to get some clarification on the API migration from Opsgenie to JSM ops. Based on the documentation we have been told to migrate to JSM Ops Rest API before Opsgenie is shutdown. ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Subject: Opsgenie-Splunk Integration Issue: Priority Not Reflecting We are experiencing an issue where the priority requested via Opsgenie is not being reflected when an alert is triggered through t...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I am asking help writing a jql query to l findl an Initiative with any Epic that has “Program Increment” equal to 2026-Q1 Can I get some suggestions? Thanks John

• Question
• cloud
• opsgenie
• opsgenie-cloud

I would like to set a up a role that only this role can edit epics. Can I do this? Or is there a different way to control who can edit an epic?   I already added the role to my instance, how ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

My https://NAMEHERE.app.opsgenie.com/ url works fine. It doesn't validate in the support request form, however, so I'm unable to open requests.  We are only sporadically receiving our ph...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have the same email for my browser as I do my mobile android app but it keeps saying incorrect password.  I have changed it for my Atlassian account and tried logging in again to opsgenie with...

• Question
• atlassian-accounts
• not%20applicable
• opsgenie

Since past weekend our team is no longer able to log in into our Opsgenie subscription. Probably a payment issue, but without logging in we cannot change the credit card.   I have spent alrea...

• Question
• opsgenie

Hi I am trying to customize alert format from azure monitor but it doesnt work when it is delivered in Opsgenie. What could be the problem?

• Question
• cloud
• opsgenie
• opsgenie-cloud

On the iOS app I have it configured so I receive Critical Alerts for all Opsgenie alerts I receive. This works well for high priority alerts but is too noisy and disruptive for low pri alerts. How do...

• Question
• opsgenie

Hello Team,   I am trying to add user under Opsgenie portal with full name as 'Audumbar Nikam' but somehow its adding it with name 'A' only. I tried multiple name combinations like for ex. 'Ni...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We have a user who can't access the site, he got a permissions alert, although he has the relevant permissions as a user. We tried to recreate the user, and then he became 'suspended'. We trie...

• Question
• cloud
• loom
• opsgenie
• opsgenie-cloud

I am evaluating a migration from PagerDuty to Opsgenie, and I need clarification on Opsgenie's API quotas and pricing model. PagerDuty enforces an annual API request limit (e.g., 8 million requests p...

• Question
• opsgenie
• opsgenie-unknown-hosting-type
• unknown-hosting-type

I currently use Elastic rules with the Opsgenie connector (configured using the Opsgenie URL and API key) to automatically create and resolve alerts. With the upcoming retirement of Opsgenie and migr...

• Question
• opsgenie
• opsgenie-unknown-hosting-type
• unknown-hosting-type

Hello All, Having a couple of issues with OpsGenie integration. The opsGenie-Mongo integration was smooth on the Mongo side (Project-> Alert settings), but faced some issue on the OpsGenie side....

• Question
• cloud
• integration
• mongo
• opsgenie
• opsgenie-cloud

...bsp;    "enabled": true        },     "onCallParticipants": []     },    "took": 0.018,    "requestId": "1fd...b6" }

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi all We have issues with incidents which are disappearing. Question: do they shut down Opsgenie notifications when they are doing maintenance? Best regards Chris

• Question
• cloud
• opsgenie
• opsgenie-cloud

Heya, Something broke between Observium and Opsgenie, i've been in contact with Observium, and they changed from API v1 to v2, but something is not working as expected. When i send alerts to Opsgen...

• Question
• cloud
• opsgenie
• opsgenie-cloud

How can I change the Critical Alerts notification sound in Opsgenie iPhone app? I'd like to change it to something less...jarring. I'm starting to hear it in my sleep when it's not actually notifying...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We have a stand-alone instance of OpsGenie that we want to migrate to JSM premium. I see that there are some awesome incentives. Since we're splitting the operations team out to another group, is it ...

• Question
• cloud
• migration
• opsgenie
• opsgenie-cloud

Hi all, so we have an incoming call configuration routed to particpants in schedule abcd. But it seems to always go to the first person in rotation 1 and not the person in rotation 2? Is it an esca...

• Question
• call
• oncall
• opsgenie
• schedule

I want a link to a page  name of the current and backup on-call for my team.  It needs to be public to my org so that anyone can see this page.  At the moment, the only link I can find...

• Question
• cloud
• opsgenie
• opsgenie-cloud

we did created a group to receive certain of alerts to be received from GCP.  As part of report submission, we are manually checking the MTTA and MMTR counts through analytics section. Our re...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Anonymised

• Question
• cloud
• opsgenie
• opsgenie-cloud

Dear Jira team,   We use a self-managed Twilio number which we have added manually for Opsgenie Call routing integration. As we are planning to migrate from Opsgenie to Jira Service Managemen...

• Question
• jira-service-management
• opsgenie