created my Atlassian account

[peter]

Subject: I created my Atlassian account by mistake — how do I delete it?

Hi Atlassian Community,

I hope someone can help me with this. I accidentally created an Atlassian account (for using Jira Service Management / other Atlassian Cloud services) that I didn’t intend to use. Since I won’t be using it and want to clean things up, I’d like to delete the account entirely.

Here’s a summary of my situation:

• The account was created “by mistake” and I never used it (or used it only briefly).

• I don’t have any subscriptions tied to it (or I believe I don’t).

• I’d like to ensure all my personal data is removed and the account no longer exists in your system.

I checked the documentation:

• It says I can go to id.atlassian.com → Account settings → Delete account. 

• It also notes that if the account is managed by an organization, I might not have rights to delete it myself. 

• And if the account was used as a “billing admin” or has active entitlements, that can block deletion. I saw other users mention similar issues.

[Brant Schroeder]

@peter welcome to the Atlassian community

The documentation is correct.  Did you go to your account settings and try to delete the account?