Automation smart value accessing Assets object attribute named "Id"

[KC Wong]

I have an Assets object. It's id in Jira is 38 (as seen in the URL), and it has an "Id" attribute from Azure AD (in the lower right).

How do I get the Id attribute in Automation rule? {{issue.customfield_10582."Id"}} gives me 38. 

[Marc - Devoteam · Accepted solution]

Hi @KC Wong 

The problem is the name of the attribute, if you call this for example AD Id, then you could use:

{{issue.customfield_10582.AD Id}}

Seems like Id, id or "Id" will always return the  object ID of the asset, not the attribute the is named Id

[KC Wong]

I use a plugin called Azure Sync for Jira Assets to perform scheduled sync, and it does not allow editing the mappings. Id in Azure will always be Id in Assets. 

I tried using {{issue.customfield_10582.attributes}} and that when using Log Action gives me this: 

[dfc7ecf2-a671-42fa-ba23-6be73dfdfc60, Group 1, GS-38, 14/Oct/25 4:37 AM, 14/Oct/25 4:37 AM]

That is an array with a single element, the commas are actually data, proven by {{issue.customfield_10582.attributes.first()}}

But if I tried to further process it with {{issue.customfield_10582.attributes.first().split(",")}}, I get an empty string. 

[Marc - Devoteam]

Hi @KC Wong 

What if you try the smart value, {{issue.customfield_10582.attributes.flatten()}}

Store this in a variable and then split it.

[Bill Sheboy]

Hi @KC Wong 

Yes, and...to the suggestions from @Marc - Devoteam 

I recommend adding a trim() function after the split(",") to handle any possible parsing variation of a comma versus a comma-space delimiter.

Kind regards,
Bill

[KC Wong]

That worked, the actual object type from .first() is unclear, storing in a variable forces it to become a string. 

[KC Wong]

Printing {{issue.customfield_10582.attributes}} gives me: 

[dfc7ecf2-a671-42fa-ba23-6be73dfdfc60, Group 1, GS-38, 14/Oct/25 4:37 AM, 14/Oct/25 4:37 AM]

But there has to be a better way then to depend on the attribute order. 

That turns out to be a single element array. The commas aren't delimiting the elements, they are the content. 

So calling .get(0) on that is useless.