Tracking changes in Jira Data Center allows for keeping projects organized, following the necessary security rules, and enhances team collaboration. When many team members update issues in large team...
Hello Community! 👋 It’s time for another quarterly roundup of our latest and greatest feature releases. As always, we’ve got many Loom video walkthroughs for our October to December 2024 rele...
As a company we are currently engage in a digital transformation of our systems. As part of that we are redesigning our release strategies and documentation processes. We are struggling w...
Hello Atlassian Community! 👋 We are excited to announce the launch of our brand-new application, AWS Importer for JSM Assets, now available on the Atlassian Marketplace! 🎉 &nb...
Hello Atlassian Community, We're excited to announce that Selective Data Copy for Jira Service Management sandboxes is now generally available! This feature will be available for Jira Service Manag...
Let's start with an assumption I have regarding us Admins… We only believe we know our Users‘ needs, what‘s best for them and for our Applications. We never actually verified our hypothe...
I have created JSM automation for our Change Request Issue Type that creates a Confluence page if the reported selected the option to have a Confluence page created. I would like to have the CR upda...
We know that Standard, Normal and Emergency change types are built into JSM by default. Is it possible and if so, how would one rename the 'Standard' change type? Thanks in advance! ~Ian
We’re excited to announce you can now connect Assets objects with changes & incidents in Jira Service Management! Available for Premium and Enterprise customers, relevant Assets objects (such a...
My sandbox JSM environment has the Change Management feature enabled, yet we can't create CRs and looking at our project settings the Change Management 'option/settings' isn't available, only Inciden...
👋 Hello Community! Back from Team Europe, we’ve got another “What’s New in Jira Service Management” for you! Whether you were able to join us in person in Barcelona or have been watching the on-dema...
Hi, We have setup change requests using a form attached to the change request type. After initial submission the issue goes to a "Plan" (Not Started) status where pre-populated fields are up...
We are setting up our change management board with customers to have product access. Under the customer group, I have added the jira service management product but they cant seems to access the Servi...
📢 Announcing the release of deployment gating for GitLab for Jira Service Management Premium and Enterprise! With GitLab deployment gating turned on, changes to the environments you choose will be p...
I saw that Change Management processes may be implemented, and we are looking at having maybe three levels of urgency. I saw there is the ability to have a group of approvers for a change, but in ou...
Finally. After some turbulence on the descent, we landed safely despite all the statistics and our luggage also made it. Who says Atlassian Airlines is unreliable? Our top modern and air-conditione...
You can slowly pack up your blanket and put your shoes back on. Did you know? Over 50% of airplane accidents happen during landing. Speaking of landing. In Jira Cloud, you can customize which lan...
Creating a change request form in Jira shouldn’t be complicated. But when you don’t have a solid structure, requests get lost or bottleneck your workflows. Here’s a simple, actionable guide to bu...
After a picture-perfect take-off, we are in the air and have just reached our cruising altitude. You can now use your electronic devices again in flight mode. If you haven't switched on flight mode...
Looking for inspiration for setting a criteria for what work should be deemed an "epic". I'm thinking if a work item meets 3/4 of this criteria, it should be an epic? Any thoughts on this? What crite...
Was wondering if there was a way to link JIRA service manager assets to service manager change calendar/freeze windows so we can link known items together to prevent confusion in alerts?
Before we can start our journey, here's a few (safety) tips... In the seat pockets in front of you, you'll find a some free amenities. As of lately Atlassian Airlines is providing all magazines and...
It's been a couple of months since we migrated our internal Jira to Cloud. Last year we already migrated Confluence and I had some fun with introducting new features, best practices and other helpful...
In the world of banks and financial companies, being precise, productive, and reliable is super important. Effectively handling intricate workflows, guaranteeing prompt task fulfillment, and upholdin...
I am building out a change management process for my company's IT Department for the first time. This is also my first time being a Jira admin as well as touching Change Management. I am searching fo...
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