Opsgenie

I'm evaluating opsgenie for the company I work at. An attempt to use /eugenie bot in slack for EU variant of opsgenie ends in the error in the title. Is it familiar to anyone?

• cloud
• opsgenie

Hi guys ,  I'm trying to enable two way communication from Opsgenie to Service desk project , but despite I configured everything i found in the manual pages , It just won't make an update into...

• integration
• jira-service-desk
• opsgenie

I'm trying to connect my OpsGenie essential instance to my Atlassian site, but it tells me "We didn't find an Atlassian site associated with your account information. You'll need to create a new Atl...

• opsgenie

How can I setup a rule to send an email when an alert goes from unacknowledged to acknowledged?

• opsgenie

On my New Relic integrations, it opens an alert on OpsGenie that automatic triggers an incident creation, but when New Relic incident is resolved (automatically), my OpsGenie alert is closed but I ne...

• opsgenie

...cheduleIdentifier/on-calls The curl example shows: curl -X GET 'https://api.opsgenie.com/v2/schedules/ScheduleName/on-calls?scheduleIdentifierType=name&flat=true' --header 'Authorization: GenieKey eb24alp-f...

• opsgenie

Hi, Since installing the Opsgenie app (and granting the permission to override Do Not Disturb, when prompted), I'm finding my phone is constantly in DND mode - overriding my normal schedule. ...

• opsgenie

Hi. We setup notification from Amazon SNS to https endpoint in Opsgenie. Alert contains a specific hostname like host-001-host.name. Please advise how we can setup aliases for auto-closing alerts aft...

• amazon
• opsgenie

We have been using OpsGenie now for about a month and it works great. I have had all of our on-call engineers install the mobile app on their devices, but it looks like there is an option in the clou...

• mobile
• opsgenie

Hi, Can I manage Team Action Policies with API? This feature is much need for Infra as code approach we follow to configure Opsgenie. I could see Policy only to configure Alerts and Notifications i...

• opsgenie

With Opsgenie's Incoming Call routing system, is the number provided reachable globally? Can someone from Saudi Arabia call the US-based Opsgenie Incoming Call number? 

• opsgenie

I'm using the Solarwinds integration, but alerts are defaulting to P3 since severity in solarwinds does not match priority in Opsgenie.  The Mapped priority Value documentation is a little vague...

• opsgenie

OpsGenie offers several Azure integrations, but Support have confirmed there is not one fro Azuer DevOps. Has anyone in the community tried this? https://status.dev.azure.com/

• azure-devops
• opsgenie

I would like to be able to trigger alerts when a new item is posted in an RSS feed

• opsgenie
• rss

Our company heavily uses Jira and Confluence, and now we're evaluating OpsGenie. Managing all our users in one place is a crucial requirement in all this. We already have an organization and site t...

• opsgenie

Hello,       I am working on setting up a team action to send MMS notifications using Twilio.  I have configured the action channel for the Twilio REST endpoint, and have configu...

• opsgenie
• rest

I want to make sure that positive control is maintained on alerts after acknowledgement.  Too many times I'm unable to tell if a play has been executed against an alert or it's the case that the...

• opsgenie

What permissions / role do I need to perform global edits?  My account has Admin role attached, but I can't edit another user's full name.  I've also tried being an owner, but no luck.&nbsp...

• opsgenie

I have recently integrated opsgenie to Jira integration to get the tickets for alerts in opsgenie. But the issue is there is a lot of noise since there are same alerts again and again and similarly t...

• duplicate
• jira
• opsgenie

When we originally tried out OpsGenie a few months ago there was an icon in the lower right part of the screen that allows us to open a chat window with support. We just got our license and I've been...

• chat
• opsgenie

Hey, I have configured the JIRA and Opsgenie integration. But when it tries to create an issue it returns a 400 from JIRA, any ideas? Could not send [createIssue] action to JiraServiceDesk [JiraServ...

• integration
• jira
• jira-service-desk
• opsgenie

Hi,    Is there any solution to make Opsgenie send a full report about On-call statistics?  I have managed to send the sum of the reported hours, but we need a detailed report for p...

• opsgenie

For sending custom fields to JIRA we need to use OEC, I don't want to use OEC. So I want to create a JIRA ticket from my logging platform Azure (which is sending alert to Opsgenie)but at the same ti...

• opsgenie

I have the Opsgenie to Jira Service Desk integration configured and working to where when an alert is created in Opsgenie, it will create a ticket in JSD.   The last piece of this I need to wo...

• jira-service-desk-cloud
• opsgenie

Is it possible in Opsgenie to make global notification rules? That is to force workflow for every user (first sms, few minutes after voice call etc.)

• opsgenie