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Automatic Resolve Incident when New Relic Incident is resolved

emerson_macedo
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April 12, 2020

On my New Relic integrations, it opens an alert on OpsGenie that automatic triggers an incident creation, but when New Relic incident is resolved (automatically), my OpsGenie alert is closed but I need to manual resolve the related incident. 

Is there a way to resolve my incident when all alerts are closed or something like this?

Thanks.

1 answer

2 votes
emerson_macedo
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April 12, 2020

I'm looking for something like how PagerDuty does, as described here - https://support.pagerduty.com/docs/incidents

"If all alerts in an incident are resolved, the incident will be resolved. Similarly, when an incident is resolved, all alerts under that incident are also resolved.

Thanks

Matias Nicolas Pi
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May 8, 2021

I am needing this so much

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