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Slackbot /eugenie failed with the error "http_client_error"

Pawel Daborowski
Pawel Daborowski Apr 19, 2020

I'm evaluating opsgenie for the company I work at. An attempt to use /eugenie bot in slack for EU variant of opsgenie ends in the error in the title.

Is it familiar to anyone?

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Kate Clavet
Kate Clavet
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 20, 2020

Hi @Pawel Daborowski thanks for your question! Can you take a look at the logs, and share what that says? This can help provide a bit more information. 

Did you get an initial notification that the bot was successfully connected? 

Also, are you receiving this error message just when you use a slash command? 

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Pawel Daborowski
Pawel Daborowski Apr 21, 2020

Hi Kate,

I reconnected opsgenie with slack and now it worked without issue. I guess it was never really connected in the first place for some reason.

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Kate Clavet
Kate Clavet
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 21, 2020

Glad to hear you're all set @Pawel Daborowski ! Have a great day! 

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Opsgenie
Opsgenie
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

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