📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Reflecting on your 2025 and wondering what you might've missed in Jira? 🤔 We've got the perfect holiday release track for you! Check out the top Jira features launched this year and learn how they...
Hi Jira Community! How has your project management and work tracking been going this year? Hopefully, you’ve had a ton of wins across your teams, and if you have, we’d love to hear your stories in ...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
This time of year is all about giving thanks! 💙 As a token of our gratitude to Jira fans, the Atlassian team would like to highlight new features to help everyone log off on time for the holidays.&n...
🎥 Do you love creating fun, short videos? ✅ Do you get joy from moving work to done? 🏆 Do you want to show off your cool Jira hacks and tricks? “Yes, to all!” - You’re in the right spot We’...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Last year, we commited to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Today, we're excited to announce that Jira's t...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Our Ji...
Hello All, Whenever a defect is raised in jira board. we have couple of tasks to be done in multiple sprints . But in jira sub tasks could not be moved to different sprint and they stay where ever p...
Dear Atlassian Support Team, I am writing to request assistance regarding access to an existing Jira site. The Issue: I previously created the following URL: http://superpmt2.atlassian.net/ Howeve...
The vendor was already allocated an Atlassian license. But when I wanted to grant JIra/Confluence access to this person, his name/email address (same as the email which the license was allocated to) ...
Based on this article, we can set up conditional logic in Jira Forms for the following fields: Priority Select list (multiple choices) Select list (single choice) Checkbox Radio I can see the...
Using 3 issues as the simplest example: On ISSUE-1 I can link to ISSUE-2 & ISSUE-3, but 2 & 3 are not yet linked together. I have to go to one of them and then link to the oth...
I've got two managed accounts for developers that are no longer with the organization. I cannot deactivate them as I get the message "User is last billing admin of a transaction account that has one ...
I am looking to see if there is a way to allow users to create Company Managed Software Projects without granting them other Administration permissions. I am getting a little lost between Ro...
I have an Intake for process in a Jira Software Project. At some point in the process, The customer wants a survey sent out. They have suggested Microsoft or Smartsheet but I like to keep things tidy...
...olicies' \ --header 'X-Atl-Account-Id: IDIDID \ --header 'Content-Type: application/json' \ --header 'Authorization: ••••••' \ --data '{ "product": "JIRA", "includeAttachments": true, "i...
We want to send an email to non-Jira user to enable them to view a JSM ticket in the portal. I'm not finding a smartvalue for the Portal URL. How can I put a link to the Portal Issue tha...
I am getting below error constantly in rovo agent when i ask for question, Result get a display step by step, but at then end getting below error and result gets disappear Error is as below : Fail...
I am trying to get back into my account but it says that I don't have access anymore.
We are no longer able to access our Sprint Performance Report or the Sprint report (accessed from our sprint board), this worked before and it is happening on all projects. How can I troubleshoot and...
I have made two different boards recently and there are some items that are showing in the board view that are in the list however, some of the items are not showing. There is one board where the ite...
I can not reach my jira app on a specific url (like https://some-name.atlassian.net) anymore (free plan). I got an email on 2026/01/12 that it will be deactivated if I do not login. Back th...
For the last four years, my team has used story points as the organisational metric for our sprints. So, we create a new task for the start of a sprint and we add both the story points and an origina...
Hello atlassian community! I want to create an automation rule that: -> trigger on issue commented -> if the initiator belongs to a certain group "Jira-servicedesk" Then; Jira should take t...
When I try to move a sprint up or down on my board after creating it, I get an error message that states I must have either Manage Sprints or the Edit Sprints permission for specific projects. I have...
Hi - is there a solution that can do OCR from file formats including PDFs? Use case is to read incoming Invoices and or Contracts attachments, extract text and lift into relevant fields on work item...
I've setup JSM (free tier) and there is a support page that I've enabled for anonymous users. I can't for the life of me figure out how to add a request like "Report a Bug" to that page. ...
I’m working on a Jira-to-Jira synchronization use case where issues are synced between two different Jira instances (Cloud → Cloud). I’m looking for best practices and recommendat...
I have a form in which a drop-down captures 1 of the 3 possible values: Sales, Marketing, Both. I have 2 spaces: 1. Sales, 2. Marketing When the form is submitted, I want to create a work item in 1...
Question1 With forge If story (issueType) status is "Done" then can we make Description field Readonly Question 2 With forge Can fields be protected allowing editing only by spe...
Hi, I am looking to see if there are any ways where Retrospective can be more effective. Ideally doing a retro where everyone just speak and it will be recorded in the retro page with the...
Hi, We use more than three layers for different Spaces, such as BV initiative, Epic , Feature, story , sub task Is it possible to visualize this on the board using Swimlanes? I don't see this in t...
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