JSM/JIRA V10.3.4 #100300004 DC Our Agent commented for the customer and linked some ticket as reference This is "JIRA-View/Agent View" Now, the customer sees that in the JSM Portal ...
Hi, Dear Colleagues, I am using Element Copy and Sync plugin. I have the following situation. When Cloning ticket from SD instance to SF instance, the ticket is being creating there, but it is not...
Hi all, so I'm trying to get a 'simple' query which should return anything without any linked tickets attached, like this: project in (A,B,C,D,E,F) AND statusCategory not in (Done) AND reporter in...
Hello there! Currently, when an issue is flagged, the flag is visible in the backlog (where flagged issues are highlighted in yellow) and on the board view, where flagged issues are also marked in y...
Hi, We have issue linking turned on in the project and I have Admin permissions, field is linked to the correct screens , but still Link Issue button is not visible , no option is shown when click...
Hi, I have a project that I use to sort and triage some issues. This project is used to report the people that create the requests (issues are started on other platform and inputed on Jira through ...
I have a custom field named 'MoA Signed Date', and I also have 2 issuetypes. Issuetype A and Issuetype B. Issuetype A will be linked (using Relates to) with Issuetype B. When s...
Hi Team, I need a report from eazyBI cloud where column1( project-A key), column2;project A status),column3(linked issues of project-B key), column4(linked issue status) . I pulled report till...
Hello Team, Could you share the automation rule field to choose for linking a issue( bug) to the epic ? I am trying to do it as shown in image, but unable to add "jira issue key ". ...
Using Jira Plans, we know that we can link two dependent Stories together. We see that Jira will turn the linkage colour red if Story B is starting before Story A completes. This is a finish-to-sta...
I have a .csv file, formatted in hierarchy order from top to bottom including a column for issue ID and a column for Parent which includes that issue ID. I want to import in a SINGLE import step. I a...
Hi! I've been trying to build a rule that would let me automatically copy the assignee from the parent issue. But it doesn't work, and for the life of me, I have no idea why. Currently, for testing p...
How can I create a relationship between action item A and its subtasks B and C, so that in order to start C, B must be complete, and in order to finish A, both B and C must be complete? I have alrea...
Good afternoon, Can anyone confirm if it's possible to link a new job to an old one based on matching email addresses? Specifically, if the applicant's email in the new job matches the respond...
Hello, I am trying to build a rule(s) with the following logic: We have an Issue Link Type created. Outward link: "child of". Inward link: "parent of". (This is not a replacement for the standard J...
On the Jira Issue Settings, the Issue Linking has several Issue Link types defined by Name, Outward Description, and Inward Description. This is a feature that you turn On or Off; if On, it's a list ...
In the past it was possible to link Testplans to create a pyramid type hierarchy to a "Master Testplan". I could have multiple teams using silo type Testplans linked to a Master Testplan and se...
Hello. May be you could help me with: I'm trying to add "Linked Issue" field to my company-management software project, but smth goes wrong, I couldn't found it in layout scheme. The field is on t...
Hello community, I hope you are all well. I am setting up an automation rule and I have the following scenario which I cannot solve. I need requests "B" and "C" to be linked to "A", is this possibl...
I have 2 different issue types, both of which are of type Parent Parent “A” Parent “B” The question is : How do I make sure that when I create Parent “B”, it will automatically link the issue...
I link stories appropriately but in the backlog view, I want to be able to visually see that stories are blocked by another story based on the linked issues. I know I can flag stories in the ba...
Challenge: As Kumavision grew, managing complex client projects with tools like SharePoint, Excel, and email became inefficient. Adding clients to internal Jira instances increased costs and posed se...
Challenge: MIC Customs, a customs and trade compliance software leader, wanted to establish real-time communication between their customers and support teams using Jira. Using Excel, emails, and ma...
Hi :) I have an Automation between Jira Software and Jira Products discovery. This automation checks for bug tickets in the development board that are in the active sprint and adds them to an ide...
Hi all, Does anyone know how can i with the use of JQL, find for example rather a ticket in Jira is linked to a Fresh desk ticket? Thanks!
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