Setting up conditional logic for Jira Forms

[Sargun]

Based on this article, we can set up conditional logic in Jira Forms for the following fields:

• Priority
• Select list (multiple choices)
• Select list (single choice)
• Checkbox
• Radio

I can see the option to add a condition under "Priority" but I'd like to set a condition based on the "Team" (single-selection dropdown) or "Component" (multi-selection dropdown) field. However, I'm not seeing the option show up for these fields.

Is there a way to reconfigure these fields to work to add a condition? Or can I create a new field that would apply a condition?

[Trudy Claspill]

Hello @Sargun 

Welcome to the Atlassian community.

The short answer is no, that cannot be done.

While the Team field behaves like a Single Select field and Components behaves like a Multi-Select Field, there are actual each unique custom fields types (Team and Components, respectively). You cannot change the types on any custom field after it is created, and these fields specifically are Locked against configuration changes as they are system provided.

You could create your own custom fields from the generic Single Select and Multiple Select field types. However, mirroring the available options from the locked Team and Components fields to your custom fields would become a burden. Is this really a burden you want to take on?

Can you tell us about your use case for wanting to add there fields to your form and apply conditional logic to them? Perhaps we can suggest an alternate solution.

[Sargun]

@Trudy Claspill thanks for the quick response :)

If I were to create a custom field, I'd do something like "department" as I'm trying to add conditional logic so the form populates based on which department the request is for. So a request for the design team may have a couple different fields than a request for the IT team. 

[Trudy Claspill]

If you create your own single-select or multi-select custom field then you should be able to add it to the form and apply Conditional logic.

You just can't do that with the native Team or Components fields because they are special custom field types, not the Single Select and Multi-Select field types supported for Conditional logic.