Tag: "opsgenie-cloud"

Incident triggered a notification to first level.  Event was acknowledged via phone within the 15 min period.  Logs show the acknowledgement.  Event was still escalated to the final le...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi, We have Site24x7 integrations under two different team with the same configuration and rules. However, one of the team could not get alert and we couldn't see the alert on Opsgenie "Alerts" menu...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

We're looking to set up reports that could be automated and sent to respective stakeholders' email address on a certain date each month displaying the MTTA/R Analytics for the previous month. Is the...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

I normally keep my phone notification/ringer settings on vibrate 99.99% of the time.  Generally, I never use Silent or Do Not Disturb.  Just the vibrate setting.   On my old Google P...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

When will the OpsGenie feature that allows monitoring of 3rd party Atlassian Status Pages be migrated to JSM?  This doesn't appear to be covered in any of the migration documentation or FAQs sh...

• Opsgenie Migration
• Discussion
• jsm
• opsgenie
• opsgenie-cloud
• statuspage
• statuspage-cloud

I just saw the email/notice about OpsGenie going end of life. I don't see how Atlassian can claim that JSM or Compass can do anywhere near what OpsGenie can do in terms of Alert Management? Am I mi...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

  When an incident is updated in ServiceNow, a POST request is sent to OpsGenie.    The payload looks like this:   { "alias": "", "incidentNumber": "INC545xxxx", "state": "Ad...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

...ncomingData, no matching alert update rule was found.   i have other rules aswell and all are working beside this one, so  i want the Alert to be Closed on Opsgenie when a public reply i...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

  I have a webhook integration configured so that when it receives an ack, it sends a  notification. However, I noticed that sometimes the owner comes in email format and other times it co...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello Everyone,   I am unable open a case in Atlassian support. I have logged in with Owner role. Does any one has any idea how can i raise this issue. Any email address you can share. 

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Welcome to the Opsgenie Migration group. This group is designed to be a supportive forum for discussing migrations from Opsgenie to Jira Service Management or Compass. We encourage you to take your...

• Opsgenie Migration
• Discussion
• opsgenie
• opsgenie-cloud

  We're receiving alerts from GCP through the standard webhook integration. The payload looks like this: { "incident": { ... "metric": { "labels": { "metric_label...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

  Opsgenie App on andriod phone not able to access Opsgenie . SSO enabled

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

I have been able to login to Atlassian using my email address.  This address has been added to an OpsGenie instance currently in place for our organisation and when I try to access it the login ...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

  Is it possible to create some sort of dashboard or tracking mechanism to see when jobs ran last.

• Opsgenie
• Question
• cloud
• jira-service-management
• opsgenie
• opsgenie-cloud

We have opsgenie creating alerts based on tickets being created on jira service desk. The severity field(custom field) is getting blank values although jira service desk tickets have a value assigned.

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi Community, How can I remove the old phone from this list? Ever since I changed my phone, I have not been receiving notifications via the Opsgenie application. I checked the logs, and it s...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, We are trying to improve the title of the Opsgenie notifications. We have a payload that is sent to Opsgenie, and we would like to include a field from this payload in the notification title....

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

  I am currently attempting to integrate FortiAnalyzer with Opsgenie; however, I am encountering an error message that appears in the web debug log. This issue is preventing successful integrat...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello,   I'm on Iphone 16 with the latest os upgrade and noticed that I'm not receiving critical alerts.  I've double checked my settings and confirmed that I am overriding the DnD settin...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

We wish to feed in email alerts from an anti-virus platform to monitor for issue.   The platform generates 1000's of email per day, most of which we have no interest in and just filtering some...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello,   I would like to know what timezone the entries in the Timeline of the manually created incidents refer to. I assume that the incident timeline is set to the timezone configured in the...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi all,    When using confluence in our company, we have many users mistaken the search box in the left pane as the global search box and led to many confusions. We plan to  either...

• Opsgenie
• Question
• cloud
• confluence
• opsgenie-cloud

I see the V2 integration with microsoft teams for opsgenie found here:  https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-teams-v2/ It would appear that there is no...

• Opsgenie
• Question
• cloud
• essentials
• opsgenie
• opsgenie-cloud

In this api description;    "type": "hourly", "length": 6,   What is hourly and what is length? Going further the payload example, neither type nor length are adding up to anythin...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud