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Schedule import of entra id assets data

Nick Randazzo August 15, 2025

I am importing Asset data into Jira cloud from Microsoft Entra ID. The import works great now that it's all set up. Now I want to automate it so that it updates regularly without human intervention, but that doesn't seem possible with any built-in features that I can find. Automation Assets actions only include Create, Edit, or Lookup Objects. There is no option to schedule the import in the Assets schema for the Entra ID import. 

AI tools tell me I could create a Jira automation that calls an Azure Logic App and then triggers the import with a web call to Jira, but that seems so convoluted and I don't want to spend the time going through the effort only to find some roadblock with the approach.

Has anyone figured out a solid and relatively painless way to automate import from Entra ID into an Assets schema that is set up for an Entra ID import?

Thanks!

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Marc - Devoteam
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August 15, 2025

Hi @Nick Randazzo 

Welcome to the community.

The free provided option from Atlassian on the marketplace doesn't have tis function, the same applies if you want to use Assets Data Manager.

I did found this option, schedule-assets-import-using-automation 

You could try this out

You can get al the data, but not to import automatically ( not yet in Data Manager) or schedule the import.

If you want to accomplish this currently you would need to revert to paid marketplace apps.

 

Nick Randazzo August 15, 2025

Thanks @Marc - Devoteam

I will try the option you found. It looks straight-forward. I will post back here on how it works once I'm done. Many thanks for your help. 

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Nick Randazzo August 15, 2025

@Marc - Devoteam this worked to trigger the import. However it appears to be "hanging". When I manually run the import from within the UI, it finishes in a little more than 1 minute.

With the automated trigger it ran for 17 minutes before I cancelled it. I'm trying again - let it run on schedule and it's ongoing for >13 minutes already. I can't see anything in the cancelled log. I'll let this run either until timeout or until I feel like it's just never going to finish. Any ideas about it in the meantime?

Marc - Devoteam
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August 15, 2025

Hi @Nick Randazzo 

Currently not.

Might be Atlassian Support can help out, as they can see the backend of your instance

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Nick Randazzo August 15, 2025

Understood. Thanks again for your help. Your solution did work trigger the import and it was super easy to set up.

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