Community resources
Community resources
Jira Service Management
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I have applied a validator in the workflow so that the issue cannot move to the next stage unless an attachment is added. However, the problem is that even after attaching the required document, the ...
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I created a webhook that sends a Teams message to a specified Teams Channel. The message is sent to the Teams channel but it doesnt have the link to the Jira service issue which triggered it. How i...
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Hi In jira cloud account, I have added app Zephyr and added some test cases, I want to access those testcases from Java program. I have created Jira API token as well as Zephyr API access toke...
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Hi In jira cloud account, I have added app Zephyr and added some test cases, I want to access those testcases from Java program. I have created Jira API token as well as Zephyr API access toke...
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We have a customer who uses ServiceNow. We would like to do a 2-way integration between their ServiceNow instance and our JSM Premium instance. Can anyone share any feedback on the various opt...
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Hello, I wanted to know if it's possible to create an automation in Automation for Jira today by performing a POST/PUT on a Rest API. If so, is this already documented? I couldn't find it in the d...
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Trying to export the filter (my defaults) to csv file and it does not do that
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Could we Migrate Settings, Configurations from Sandbox to Production Using Configuration Manager (CMJ) Add-On??
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We have a group of agents, external to us, that always end up using the "Create" button at the top of the screen instead of the purpose built submission form. This causes gaps in our data and bypasse...
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i cant view my project. I am admin of my project, only admin of my project
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I have created several forms for users to submit tickets. When I use the "Date" Field Type - how can I prevent a user from entering a date in the past?
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Hello there, I’ve read your disclaimer about moving Advanced Incident, Change, and Problem management capabilities to Premium/Enterprise, but a few points are still unclear for our setup. Context: ...
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Dear Support, Please help us, because after uninstalling then reinstallng Timesheet Export-ot it doesn't work at all.
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Hi all, I'm trying to get the following situation to work, but no luck so far. I have a JSM ticket, with a custom Asset field "Application", in which an application is selected. In Asset manageme...
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How can I disable email request type? some requestors reply on email notification and the reply become a ticket. Right now, I'm using automation to delete the email request. How can I avoid ...
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Hi, Is it possible to log the hours spent and add a short description directly in the Jira Service Management ticket for the requested intervention? Also, is there an option to export a report in E...
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How can I disable certain organizations from viewing the list of requests in the customer portal in Jira Service Management?
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How can I disable automatic ticket creation when a requester replies to an email notification? how can I avoid it to become a ticket or to prevent requestor to reply to email notificat...
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My connected email account's password changed. How do I change it in JSM?
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The button is clickable but nothing happens upon clicking it. I have all the right permissions
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...e've been using it for over a year without issue, and we didn't change any configuration on our side. When I click on Send, I receive the Response {"success":true,"validationErrors":null,"message":n...
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Hi Is it possible to add fields like estimation / sla time here so te customer can do also a follow up ??
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I am trying to connect to the forms rest API using a service account. * The account and Basic Auth API Token scoped to read:jira-work, read:jira-user * I am using the following endpoint URI https:/...
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Apwide's #BeaverBooking showcase competition is super busy - Community's own ACE Austin Champion, Suze Treacy is a Jury member!! - and as I was laughing at Kit's entry (what a legend!) when I realise...
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Has anyone successfully used the Teams API with OAuth 2.0 (3LO)? I’m running into a “token mismatch / unauthorized” error no matter what scopes I try. Here’s what I’ve tried so far: Switched fro...
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Atlassian Community Events
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| 28 | |
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| Subject | Author | Posted |
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| yesterday | ||
| yesterday | ||
| Thursday | ||
| September 15, 2025 11:39 PM PDT | ||
| September 9, 2025 11:40 AM PDT |