Define a sorting order on a Assets custom field

Question

Hey community,

I'm looking for some creative solutions regarding Asset custom fields on Cloud.

We a have a list of about 10 items defined as an Asset but would like to show these in a specific (non-alphabetical order). Going by the documentation

(https://support.atlassian.com/jira-service-management-cloud/docs/configure-the-assets-object-field/) it doesn't look like the ORDER BY is going to be used to provide any type of sorting in the custom field itself.

Does anybody have some creative solution to be able to set a fixed order of the Asset values?

Only things I can come up with (that I don't really like) are:

* prefix the Asset values with a number  (not a fan as it will break if we ever need to change the order)
* don't use Assets but set it as a dropdown value

Matthew Challenger · Answer

In our use case, we'd just like the list to remain in the order that the asset was added within the field.

Elward Bosman · Answer

I am a little late to the party,

You could use a second name field and use that in your custom field as display option, and then prefix your real label field according to number. Still ugly as ***, but it "works".

But it would be so much easier if the order by would work.

Fabian Lim · Answer

Ok I C.  Other option is to use a drop down with the asset names.  Then use automation to pick up the correct asset based on the name and put it into the ticket.  I'm assuming you you need the asset information to provide more info.  If you don't, just use a drop down to make your life easier.