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Hi, I am Byeongcho Lim of Sungchang Autotech in South Korea. I'd like to know about JIRA/Confluence monthly plan of Sungchang Autotech in South Korea. For the more, I'd like to know about following tool's monthly plan about total 14 employees at present. 1)Smart Attachments for Jira 2)Jira 3)Confluence 4)WBS Gantt-Chart…

Hello Support Team, We are experiencing an issue where the "Automated Log Work Report Gadget" on our Jira Cloud Dashboard is unresponsive and failing to load/generate worklog reports. Best regards, Tolga

Description We have identified a UI rendering issue in Jira Cloud when using the Inbox view in a Jira space with Safari on macOS. When a work item is forwarded from Jira Customer Service Management to another Jira space, the forwarded item appears correctly in the destination space's Inbox. However, clicking…

I guess this is some combo of "feature request" and "seeking implementation advice". If webhooks are only returning 2xx status codes then we need some other way to retain server-side observability over webhook auth. I'm not sure if Atlassian has provided any standard recommendations on achieving this or on migrating away…

Hello Team, We use Jira for creating and tracking vulnerabilities found in the source code. I want to create a chart/graph (anything is fine) to show the count of vulnerabilities every week. Example - Lets assume we have 20 vulnerabilities in the last week and 30 vulnerabilities a week before. I want to create a chart…

Hello! We are making it easier to connect discovery and roadmaps to execution across your teams. Contributors with Jira license can already link Jira Product Discovery ideas from Jira. With this update Contributors will get a linking permission and will be able to connect discovery to delivery directly from Jira Product…

I am trying extract the configuration information from Jira through API, one of the example i am looking is to know what custom fileds are assocaited with issues objects, similarity teams object and other etc 

Hello, The following comment was made 7 days ago in September but the summary says 1 month ago: This is misleading. Granted, the comment was made in the previous month September but only a week ago. "1 month ago" conveys at least 28 days previously. Is this adjustable somehow please? If I could contact support I would but…

I'm using Jira Service Management on the Free Plan and I'm trying to understand how Automation Steps are calculated. Currently, our Automation Usage page shows approximately 1,968 automation steps used this month. However, the Billing page shows: - Monthly allowance: 1,400 - Allowance used: 1.27K - Allowance remaining: 134…

Hola, equipo de Atlassian: El colaborador que configuró Jira Cloud para nuestra empresa ya no trabaja con nosotros. Necesitamos recuperar el acceso de administrador para gestionar usuarios, permisos y retirar sus accesos. Actualmente puedo ingresar a Jira con mi cuenta corporativa, pero no encuentro las opciones de…

Hello Atlassian Support Team, I can no longer access my account because the registered Yahoo email inbox has been permanently deleted, making it impossible for me to receive verification codes or password reset links. To prove my legitimate ownership of this account and the underlying data, I can provide the following…

Hi all, I keep seeing the error message below: We ran into a problem We've noticed an issue that may affect your experience on Confluence. Select "Refresh" below to fix it. It appears several times per day. However, I haven't noticed any unusual behaviour in Confluence. I've clicked "Refresh" and "X" (exit), but it just…

Ich habe mich vor längerer Zeit irrtümlich angemeldet, habe überhaupt nicht verstanden, worum es geht, auch keine Transaktionen gemacht. Jetzt möchte ich mich abmelden, finde aber keine Möglichkeit, wie. Ich finde auch keine Möglichkeit für eine direkte Kontaktaufnahme. Was kann ich tun? Nora

Problem: 2 sections -> When changing the “Work type,” this can be done without any issues in Project 1, and no further prompt appears after selecting the second work type. I want this to work the same way in the second section, but when I try to make the change, the following dialog box appears: What could be causing this,…

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Dear Trello-community, How do I get my boards back? greetings, Marius

Hi everyone, I had been in touch with customer service on a 1:1 this summer… now, after a very busy summer in sports events, I wanted to try again to apply the discount that we as an NGO sports oganisation are eligle for (which had been stated already). I moved boards so that they are now running via my organisation's…

Hi, we have just introduced Goals, and getting our first updates for this Q. One objective has 4 sub-goals, with the progress set as sub-goals. We're wondering why the objective is showing 100% progress, when only 1 of the sub-goals has been marked at 100%? We were expecting it to show 25%.

I have run sprints, i have 2 questions: 1. in my completed sprint it shows the following information. I need to also see the logged time for each of these? How do I update this? KeySummaryIssue TypePriorityStatusOriginal Time Estimate (1d 3h) 2. I need to create a dashboard or a report that shows logged time vs original…

Unable to access the team reports link https://compnayname.atlassian.net/projects/EAST?selectedItem=com.atlassian.plugins.atlassian-connect-plugin:com.gebsun.atlassian.reports__report#!/?from=2021-07-09&period=days&projects=12915&timeZone=user&to=2021-07-16&wlFormat=hours

I do not recieve any My API verification emails from atlassian. I do receive ticket updates. I want to add a API token but i do not receive the verification code in my email. Can you check if it is being send? email adres from the user Wereld Ster is wereldster@live.nl

A Bitbucket Cloud Free workspace I administer has become read-only after reaching the workspace storage limit. A small Git push is rejected with a message that the workspace is over the limit. One repository is substantially larger in Bitbucket’s repository-size listing than an estimate of the Git objects reachable from…

Is there way to merge the repository browser window and repository view into one window?

Description: Hi everyone, My Bitbucket workspace ifhamuddin-java is on the Free plan and has only one active user. When I try to push code from SourceTree, I receive HTTP 402 with this error: "Your account has exceeded its user limit and this repository is restricted to read-only access." However, my workspace settings…

I am trying to authenticate source tree with oauth but it is not working, after click refresh token button from Edit Hosting Account window it open login page on browser, and after successful login, it redirect to http://localhost:34106/. but on that page i am getting can't reach this page error How to resolve this…

We have a Jira account that is connected with the GitHub app, and we were creating branch for each task/issue through Jira. Suddenly, one day, the development section is empty. We tried removing GitHub and adding it again, but it still doesn't work. On the development panel on the task, it shows 'connect development…

Problem: Label creation in Jira is an uncontrolled side effect of issue editing. Any user who can edit an issue can silently create a new label. Over time this produces duplicate, misspelled, and variant labels that are impossible to merge or clean up at scale. Real example from our instance: FCC, FCCU, Cat Cracker,…

At Silver Edge Packaging, different teams can have different information they need when submitting a request. For example, a website request may need page details and priority, while a design or packaging request may need dimensions, artwork information, or other project details. I’m trying to understand when it makes more…

We're looking to connect MSFT Team and Atlassian, for the express purpose of our Service Centre providing support via that channel. The docs for the connected talk about "we're going to copy and index every chat" (sic). Which seems… extreme. I understand that the connecter isn't just for JSM, that it's for Jira in its…

Since last week, the info panels have been changing their appearance when the page is updated. Although they look the same as always when inserted into a Confluence page, when the page is updated, their color changes and the icon/emoji disappears. I've noticed that only the default info panels retain their original…