Atlassian Community

👋 Community! Avinoam from Confluence Automation here again, and this time, I'm super excited to let you know that we now support Database triggers and actions, as well as templates, to enable you to create Databases directly from automation! What's available and what can you do with it? Let's start from the templates which…

Hello I want to know if it is possible to have a sprint field for a sub-task In case of YES, is the sprint value of the differents sub-task linked to a storie can be different between the different sub-tasks and between storie and sub-task THANKS

Confluence Needs a Native “Content Health” Feature After working with Confluence in a large enterprise environment, I’ve noticed a recurring challenge that rarely gets enough attention. It’s oversized pages. This was one of our major issue for us leading to performance issues, especially when a large team access it, they…

Ich komme nicht mehr ins Confluence. Was muss ich tun?

Hey everyone! The rollout of Role-Based Access on Confluence has been a great step forward for managing user permissions more granularly — really loving it so far! That said, it got me thinking about how to best handle app access on spaces, and I'd love to hear how others in the community are approaching this.…

My account was deactivated end of July, 2026. I just recognised. What can I do to reactivate the account or at least download the data?

I have rovo chats that I am able to execute in Studio/Chat with the correct inputs. However when I use the same input in an automation, the the Rovo chat fails to return data. Is there documenation available on how to use Rovo studio agents successfully (self created) in automations?

Currently, in OpsGenie, when an alert is created and assigned to several response teams, only one message is created in the selected Slack channel to notify users of new alerts. In JSM, as Slack integrations are configured at team level, I have had to set up the same integration (with the same Slack channel) for each team.…

Hello, good evening! I need help determining whether Trello offers the following features: Document library (Organizing documents, links, files, and project references) Meeting minutes (Recording or integrating minutes, assignees, decisions, and pending items) Status Report (Generating/structuring periodic status reports…

I am looking for a way to talk directly to Atlassian for SOC II questions I need answers to but cannot find a good way to do vendor reviews. In the Atlassian SOCII There are exceptions that need to be answered before I can go forward.

What is the best practice setting up one Okta Tile for Atlassian Cloud that points to "home.atlassian.com", where the user can see the Atlassian apps that they have access to. We will be using SSO/SCIM and pushing the groups from Okta.

Hi, I’m assigned to multiple on-call schedules, but in the “Your on-call schedule” view, they all appear in the same color. This makes it difficult to distinguish between them without hovering over each entry to see which schedule it belongs to. It would be helpful if each schedule were assigned a different color. Ideally,…

Hi everyone, I'm a developer looking into one migration problem: Confluence Cloud has no user macros, so they break after moving from Data Center. If you've done this migration (or are planning it), I'd love to hear: About how many user macros and pages did you have? What did you do with them? Which ones were hardest to…

Hello, As per tracking logs, the emails are being quarantined are being blocked by the rule "Inbound_Rule-Spam_TextPatterns_WithoutUnsubscribe." The issue has been traced to the email disclaimer, which contains the text: “If you no longer wish to receive these emails, please update your preferences or unsubscribe here.”…

I fill out the ticket information under the general tab and I add screenshot as evidence. For me it looks good, but after it's saved the image disappeares and instead I get an image saying the the previous view is not available. Since when can we not add screenshots in tickets to support the ticket?

Our Jira Service Management Customer Portal has suddenly stopped working for all users. When navigating to any portal link (including the root Help Center /servicedesk/customer/portals and specific portal URLs like /servicedesk/customer/portal/2), the page fails to load. The browser displays a blank page with: (null)…

Hey everyone! With the new platform comes new ways to follow the content you want to see. This article shows you how to follow each content category you're interested in. Table of Contents 1. How to follow tags 2. How to follow app Q&As 3. How to follow group discussions 4. How to follow app articles 5. How to follow…

Olá, equipe de suporte do Trello. Nossa empresa utiliza um quadro no plano gratuito do Trello, cujo único administrador era um funcionário que saiu da empresa. Atualmente, não temos acesso ao e-mail associado à conta dele. Continuo como membro do quadro e consigo visualizar, criar e editar cartões, mas não consigo…

One thing I’ve noticed with Kanban workflows is that the board can look organized while it’s still unclear who actually owns the next step. This becomes more noticeable when work moves between teams or people. A card can be “In Progress” for days, but the real question is usually: who is responsible for getting it to the…

After adding the ‘responders’ field to the service request and the work type, on the incident creation screen the field appears with an exclamation mark and is greyed out, meaning it cannot be filled in; it is only possible to add the responders after the incident has been created. As the Slack channel (in our case, the…

In our company, we would like to use this standard chart in Jira. However, there is a challenge. We do not use the Resolved issue status, so the chart does not provide accurate information for our workflow. Is there a way to customize the chart so that it works with our own issue statuses instead of relying on the Resolved…

Hi everyone, I’m using Trello to manage local SEO work for service-based businesses, and I’m trying to improve how I handle recurring SEO checks. For example, when managing a local service website, there are things I don’t want to check only once. I may need to review: * Google Business Profile optimization * NAP…

How do I add the calendar widget to my dashboard?

I’m on Jira Cloud and trying to set up an automation rule that assigns new issues based on the value of a custom field (a single-select called “Team”). Each option should map to a different assignee. I’d also like it to fall back to the project lead when the field is empty, so nothing ends up unassigned. Right now I have a…

I'm trying to set up a developer to start work. I created a bitbucket account to test with, gave it read access to the repo which works - logging in on the test account I can access the repo. But when I try cloning the repo with git using https, that account authentication fails. If I use ssh it does work. I have an ssh…

I accidently posted this in the wrong place so reposting here for the right audience I am working on auditing all of our fields in our Jira environment and deleting potential duplicates. I'm noticing cases where a field shows: * No Contexts * No Screens * Date Last Used = None However, when I run a JQL query against that…

If a team member originally signed up using our company domain (e.g., anysite.com), is there a way to identify who became the initial admin? Similar to Microsoft 365, where the first person registering a domain becomes the initial admin. If that person is no longer with the company, what is the process to transfer/recover…

Curious about what the Rovo Agents team has been up to? You’re in the right place! Every two months, we’ll highlight the latest features, key updates, and give you a preview of what’s coming next. 🔎August and September - at a Glance 3 Major Releases Agent reasoning ("Think Deeper"), skills in Agent Studio (Open Beta), and…

I don't know if I can trust this service anymore. I don't receive confirmation code and I'm blocked from account I there any support to contact? That concerns another account I created this one to be able to login

Bit Bucket needs: A way to show conflicted branches directly in the PR browse view