Hi. Catalina access log cintains wrong IP adresses (localhost) with nginx reverse proxy. How to fix it? After update from 8.6.0, before was correct.
Hello JSM Admins, if you haven't been setting up JSM request types as much as I do, I bet sometimes you're scratching your head when looking at this screen, wishing if there are more icons than the d...
I am starting to build a POC for the assets discovery tool to upload directly to the cloud (mix of agent and agentless) There are whitepapers out there that guide. Does anyone kno...
Hello community. We have a rule that if the approvers don't approve in one day, the issue transitions to approved. When trying an automation for this, we keep getting the same error: No transitions...
while trying to make connection between cloud and datacenter its asking to fill so many input fields that are mentioned below service provider name consumerkey shared secret key request token url...
While trying to make connection between Ajira cloud and jeera data centre it's asking about the consumer key and service provider Key .how to solve this problem
Hi community, I am reaching out to our esteemed community seeking insights and guidance on a potential solution involving the integration of Interactive Voice Response (IVR) with Jira Service Manage...
Action details: Manual trigger Swati Patil triggered the rule Send web request It is showing like this Error publishing web request. Response HTTP status: 400
First of all, great job on the Summary feature, it's proving to be pretty useful when the service issues get lengthy and one needs to quickly grasp what's been going on. However, we have identified ...
It would be great if there was a chance to bring information from Assets directly to the Organization fields. We have established a fleet management system using Assets and we've got all of our cust...
I recently learned about Atlassian's beta release of a database for Confluence, a feature that emerged after their acquisition of K15t. I'm curious if there are intentions to introduce additional fea...
Hi everyone. Jira has great flexibility, but so often I find things not working as expected & there's little support online to tell you clearly how 'If you have this use case, configure like this...
Hi Atlassian Community! 👋 We have some cool update for those of you migrating JSM configurations manually. Salto now supports JSM Cloud, allowing admins to automate their configuration man...
Hello, We are using both macOS and Windows devices in our company. macOS devices are managed by Jamf. Windows devices are managed by Intune. As we want to keep our devices up-to-date, there is ...
Hi guys! Currently all users in project have access to re-open an issue that is in Done status. I want to make sure that a user can re-open an issue only if he leaves a comment with an explanation...
I wanted to create an automation rule through which I add customer email id from description to reporter field in same ticket. Right now I have below rules. Adding customer email to customers l...
Hello Atlassian Community, Let's imagine we have received an object from an Assets field (for instance, "ITTeam"). You can see the details related to the Asset fiel...
Utilizing forms presents several notable features, including formatting, logic implementation, and the ability to integrate forms into existing issues. However, determining the appropriate scenarios ...
I have encountered a significant dilemma regarding the selection between Team Managed and Company Managed projects, particularly when determining the appropriate circumstances for each. While the eas...
Can we auto-add jira assistant app to a new channel? I would love to auto add the app to a new channel with my connections. Has anyone made something like this ever before?
I am facing issue in boomi like you dont have permission to read and write in the jira account from boomi by using inbuilt Jira Rest connector. kindly anyone help me to solve this issue
I want to know that can we use the Rest Api in the Jira software with the free plan and kindly provide the steps , Url or documentation for making connection successful
Hello JSM Community! We are working on an exciting product that automates JSM's configuration management. To enhance our support for JSM, we'd like to connect with users and managers within large an...
Good morning, I wanted to reach out to see if anyone else has been able to utilize Microsoft Entra for in-depth Jira Cloud administration. Everything that I have read so far indicates be...
I was excited by what by what it seemed Atlassian service management could enable us to do, but the disappointment quickly set in. I tried many times to contact atlassian and submitting call back req...
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