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Need details "on how to use Filter Count" Gadget; pls. share reference materials/links

Vinay Sharma March 25, 2022

Need details "on how to use Filter Count" Gadget; pls. share reference materials/links

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Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2022

Hi @Vinay Sharma 

What are you looking to know about Filter Count?

The gadget allows you to define criteria, and see how many issues in a pre-defined filter meet your criteria

Here's an example of how you might set this up:

  • Go to Filters > Advanced Issue Search
  • Create a search, and save it as a Filter. For example, to search for a single Project's issues, you could use project = <<project key>>
  • Next, go to your Dashboard, and edit it
  • Add the Filter Count gadget
  • For the filter, use the saved filter from (2)
  • Then, set your counts. These are sub-queries you apply the main filter to divide the data into useful counts! You can add preset sub-queries, or create custom ones
    • If creating custom select Build custom count from the drop-down. The custom counts are set using JQL - so for example to create an Overdue count...
      • Give it a name
      • Set Criteria to: due < startOfDay()
    • Repeat for all custom counts needed
  • Press Save to activate the gadget once counts are added, and Done to finish editing the dashboard

Let us know if this works for you, or if you have any other questions!

Ste

Sabyasachi Samal March 4, 2024

Seems "Filter Count" gadget is paid one. Any free equivalent version of this?

Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 15, 2024

Hi @Sabyasachi Samal 

It's part of Jira Service Management I believe, do you have that product?

If not, you can vote for it to be included for all Jira users via this feature request - https://jira.atlassian.com/browse/JSDCLOUD-13556

Ste

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