I need to gove permission to sepcific group to see only the request type created

[Tasneem Abdelhameed]

project X contains 2 request types

i need to make every service desk agent see only the request type that raised on his dept. and cannot see other request type .

[Trudy Claspill]

Hello @Tasneem Abdelhameed 

That can be done using Issue Security.

For Company Managed projects find the documentation here:

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/