approves and additional participants fields

Miroslav Šestak February 27, 2025

Hello,

I have two fields on my request and I linked:
twofields.PNG

Field1 - Approvers
Field2 - Additional participants

Field1 - Requester should be able to select people from organization
Field2 - Requester should be able to type any mail address from any domain

When I go to fill request from my admin account, works without problems, and when I tried with any customer account, it loads empty field.

 

 

1 answer

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Marc - Devoteam
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February 27, 2025

Hi @Miroslav Šestak 

What if you start typing in the fields?

Miroslav Šestak February 27, 2025

I just gives me "No options" and if I press enter or go to next field it's empty.

Marc - Devoteam
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February 27, 2025

Hi @Miroslav Šestak 

Have you gon over the steps outlined in this article, allow-customers-to-choose-approvers 

Be aware that the project you use is based on a company managed project, you use a team managed project.

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